I was enamored with this little device at first. It has a number of great features. I eventually bought a second. My infatuation has faded a little, but I still like the device.
I bought the first for my daughter as a gift for her 13th birthday. Got it for under $55 (shipping included.) At the time I thought this was a great deal. My sons birthday rolled around 5 months later, and I found the unit on sale at Office Depot for under $30. I snatched one up for him. Neither kid had an mp3 before. My son came to me a few months later complaining that he could not hear the unit any more. I found that the volume control button had become stuck. I was able to take the unit apart and repair this. So I agree that this device is flawed (cheap construction.) It could be though that he man handled it a little. My daughter's unit has not shown the wear.
I think this device deserves better than 1 star, and certainly not negative 5 stars. The concept alone deserves high marks. You can now buy this unit for $25. It's cheap. Maybe not the bargain I originally thought, but still a good value.