17 of 31 people found the following review helpful
Broken in 6 months, and no customer service available,
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This review is from: EIGHTBIT Swivel Car Rolling Ride On Car - Indoor / Outdoor - Sky (Toy)
I am VERY disappointed in this product. I bought two swivel cars in March, and a few days ago the front wheel assembly broke on one. I wasn't too alarmed by this, I figured I would call the company and request a part replacement. The problem is I cannot locate a company to contact. A google search for Swivel Car customer service turns up nothing but ways to buy the product. I am sadly disappointed. My plasma car is 6 years old and it has not had any issues. Now I have a worthless broken toy that no one can use. Don't waste your money. Buy the real product, and then if it breaks you can contact the company for parts, if needed. Note that this product has a 90 day return policy. What kind of quality is that? 3 months and they expect the product to break? RUBBISH.
Tracked by 1 customer
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Showing 1-3 of 3 posts in this discussion
Initial post: Aug 12, 2013 5:54:47 AM PDT
Ash B. says:
http://plasmacar.com/mobile/?page_id=55 here is the website for the customer service.
In reply to an earlier post on Aug 13, 2013 6:00:39 PM PDT
[Deleted by the author on Aug 13, 2013 6:01:06 PM PDT]
In reply to an earlier post on Aug 13, 2013 6:01:52 PM PDT
Plasma Car is a different product from this one, which is a Swivel Car. I was unable to receive customer service from Swivel Car. We (previously) owned both a Swivel Car and a Plasma Car. The mechanisms underneath are not the same. Since we were unable to fix the Swivel Car, the broken car went into the trash. Sad day.
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