14 of 23 people found the following review helpful
Does B W clean these at factory or am I getting returned items?,
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This review is from: B+W 72mm Clear UV Haze with Multi-Resistant Coating (010M) (Electronics)I have received two of these B W UV filters and one of their polarized filters from amazon and all three are filthy with dust and smudges. Is this normal? Or am I getting returned items? If it is normal one should question B W quality control if they are shipping products this dirty out.
Am I being unrealistic to expect them to be clean? Any input would be appreciated.
Also, the boxes were sealed with tape on only one side, not both. Again is this normal? Seems useless to seal one side and not the other...
Tracked by 2 customers
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Showing 1-8 of 8 posts in this discussion
Initial post: Aug 29, 2012 9:00:41 PM PDT
Last edited by the author on Aug 29, 2012 9:03:47 PM PDT
Raymond G. Kaufmann says:
All the B+W filters I've bought have been factory new, no dust or smudges. The factory box is only taped at the top and not the bottom. Also the
filter should be in a holder or the travel case. Maybe you received demo filters or returns. I would clean the filter and make sure there are no scratches or return them.
In reply to an earlier post on Aug 30, 2012 7:43:26 AM PDT
Thanks for the reply. The info regarding no tape on the bottom eases my mind a little about being used. They do need a cleaning though. The first UV filter I received had dust and a "film" and smudges on both sides so I ordered a replacement. The new one also had dust but not as much film/smudges on it.
I also purchased the kaesemann polarized B W filter and it was as bad as the first UV lens. After 3 filters with the same issues I'm not sure what to think regarding the returned item vs not returned item issue.
Posted on Aug 31, 2012 1:17:33 PM PDT
Last edited by the author on Aug 31, 2012 1:17:57 PM PDT
Avid Reader says:
You were likely sent open box items by whoever contracted with Amazon for fulfillment. I would return while you can & try again.
Posted on Sep 3, 2012 10:17:20 PM PDT
No, you are not being unrealistic. And yes, you must be getting returned items. Curious: Was this shipped from and sold by Amazon? Or was it another vendor selling through Amazon?
In reply to an earlier post on Sep 12, 2012 9:05:39 PM PDT
Last edited by the author on Sep 12, 2012 9:08:56 PM PDT
All 3 B+W filters (2 UV and one kaes. polarizing) were sold and shipped by Amazon. Two have been returned. I'm still debating on the replacement for the first UV filter. It was cleaner than the other two but it did have a small smudge on it near the edge. Just keep getting a nagging feeling it may be a return item.
I don't have a problem cleaning it a little if it is new but don't want a used one...
These aren't exactly cheap ($$) filters to be messing around with something potentially used, especially the polarizing model.
Posted on Sep 13, 2012 5:54:48 PM PDT
[Deleted by Amazon on Sep 13, 2012 7:31:51 PM PDT]
Posted on Nov 12, 2012 4:48:16 AM PST
David Yang says:
I'm wondering the same thing myself. Just received mine this weekend and the filter was not cleaned. Also, is the foam in the plastic case it comes in suppose to be way bigger than the filter itself? Mine looked like it was bouncing around in there quite a bit and scratch the heck out of the plastic casing.
Ordered the 58mm B+W uv filter and the Canon 50mm 1.4 lense, packaging was also horrible. Two boxes with nothing to protect them within a way bigger box boucing around all the way from Kentucky to Green Bay, Wi. Good thing the lens is working...both ordered within Amazon and not 3rd party.
Posted on Jun 1, 2013 11:48:15 PM PDT
I have about 5 b+w filters and most of them came with only little bits of dust on them from the white packaging. One however, came with smudges and it was obviously a return. I kept it though because it had no dmg and cleaned up well. I wouldn't rate the filter down for this because it was obviously someone else's fault after it left B+W. I would blame amazon.
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