3 of 4 people found the following review helpful
TV ROCKS - Delivery? Well, not so much.,
Verified Purchase(What's this?)
This review is from: Sony Grand WEGA KDF-50E2000 50-Inch 3LCD Rear Projection Television (Electronics)
There are plenty of comments already posted about this tv, so I will focus on the delivery. EAGLE delivered this product, and everything about their service is subpar. Amazon sends an e-mail after purchase, informing you that Eagle will deliver the tv with White Glove service, and that they will contact you to schedule a time. I had the tv delivered to the loading docks at my office, so no delivery time would be necessary. Unfortunately, on the day of the delivery, no tv ever showed up. EAGLE dropped the ball, and when I called to inquire, I was chastised for not calling earlier. When the tv showed up 3 days later, it looked as if someone had sat on the box. All of the styrofoam was broken, and the box was smashed on all sides. Again, I contacted Eagle, and was informed that unless the tv didn't work, there was no problem. I was told that if there was a problem with the tv, Amazon would ship out a replacement.
Take this into consideration when purchasing large electronic items from Amazon. Amazon may be incredibly awesome, but their choice of shipper for this product is anything but.