Customer Review

93 of 96 people found the following review helpful
4.0 out of 5 stars online renew price high, March 29, 2012
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This review is from: Norton 360 6.0 - 1 User / 3 PC (12 month subscription) [Download] [Old Version] (Software Download)
The product seems good and I've been using Norton products for multiple years. Make sure to buy the new product each year for around 40-50 dollars. Make sure to set your account to No Automatic Renewal. The online renewal and automatic renewal sells the same package for around 80 dollars. When confronted with the price difference, customer support says it's important to buy direct online from Symantec to avoid the pirated versions, or versions that only have one good activation key left. I guess Amazon digital download doesn't meet their trustworthiness.
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Comments

Tracked by 4 customers

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Showing 1-7 of 7 posts in this discussion
Initial post: Mar 31, 2012 4:02:06 PM PDT
Last edited by the author on Mar 31, 2012 4:03:13 PM PDT
S. Der says:
If you don't do a online renewal, wait till you see the pop up screen every 30 to 45 mins.

Then, if you don't do it. You get the weekly emails as well. Sometimes more.

Symantec won't leave people alone, even uninstalling it won't get rig of the problem.

Nope!

You got to go to their own website and find your own product from them and then get their own uninstaller to really get rig of software.

Even then....I don't know Symantec is one of those sneaky companies that would probably just leave yet another piece of info still in your computer just to monitor your actions. You think they won't do it? They sneaky enough to try!

Posted on May 3, 2012 2:45:46 AM PDT
T. Whiting says:
I know they're good like that, thanks for the reminder to turn auto-renewal off!
This product, as purchased by amazon is exactly the same as purchased by their own website, but a good bit cheaper.
I'll stick with Amazon, just re-purchase every year from here!

Posted on May 29, 2012 7:02:12 PM PDT
Thrown-Clear says:
I plan on doing this as well (buying from Amazon rather than paying the much-more-expensive Norton renewal fee). Did you experience any problems installing the new software? Did you just change the product-key, or did you have to uninstall the original Norton?

In reply to an earlier post on Jun 14, 2012 5:11:26 PM PDT
You get a new product key - that's all you really need - you don't actually need the software if you have the up to date version on your PC, but I'm not sure how you go about just getting a new key. Again, if you're just extending your subscription and/or renewing, all you really need is a new Product-Key. That's it.

In reply to an earlier post on Jun 14, 2012 9:36:34 PM PDT
T. Whiting says:
You should be able to just enter a new key in. I wouldn't purchase a key until it's necessary, and definitely do NOT enter it until your product has expired.

In reply to an earlier post on Jul 23, 2012 2:46:57 PM PDT
Bill says:
Good point. I learned that the hard way last year. If you do the over-priced renewal through Norton, the unused portion of your subscription carries over and then your new term starts. If you do the smart thing and buy the new product key through Amazon, the software becomes less smart and your new key's clock starts ticking as soon as activate, losing the balance of your existing subscription's term.

So just wait until the last day or two and enter the new product key. Just follow the "renew" links and look for the box to enter a key you already have.

Posted on Aug 18, 2012 6:36:07 AM PDT
Great advice on setting the auto-renewal off on my new copy. Instead, I just uninstalled my old Norton 360 with one day left and reinstalled using the new product key purchased at the lower price saving $60 over Symantec renewal. I just copied it from the Amazon e-mail.
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