Customer Review

124 of 137 people found the following review helpful
2.0 out of 5 stars Nice gym but if breaks, the guarantee is not good, January 25, 2010
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This review is from: Bowflex PR3000 Home Gym (Sports)
After using this Bowflex gym for a few months on a regular basis, the 30 lb rod snapped/shattered. And this was done by a woman who is a senior. I've attempted to have it replaced but with NO luck. I called Bowflex as well as emailed in the receipt twice with a message...all to no avail. The gym is now collecting dust. Based on their inability to back up their guarantee, I don't recommend this gym.
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Showing 1-8 of 8 posts in this discussion
Initial post: Feb 16, 2010 11:43:14 PM PST
Peter Paul says:
Try again and see if they'll replace your broken parts. Tell Bowflex that I'll buy one if they'll honor your request. If bowflex will NOT honor your request, then I guess their ruined reputation will spread like wild fire. A product's reputation sometimes highly depend of word of mouth ratings and comments or THE VOICE OF CUSTOMER.

Posted on Feb 17, 2010 7:06:12 AM PST
Last edited by the author on Feb 17, 2010 7:06:40 AM PST
Carole says:
The rod was finally replaced 2 weeks ago. I just regret it took so long.

In reply to an earlier post on Jan 3, 2011 9:46:18 AM PST
Last edited by the author on Jan 3, 2011 9:51:57 AM PST
S. Backes says:
Did you buy this from Amazon? I'm curious, because the waranty is different on this, than the newer version of this model you can buy direct from Bowflex website. It's lifetime on the rods and 7 years on the machine (for the newer one), but this particular model only has 7 years on the rods; 1 years on the machine and 90 days on the parts. I want to buy this model, but not sure if the warantee is very good.

Also, I wonder if temperature will effect the rods from breaking? The room I plan to have this in has a winter temp of down to 45 degrees F, but I use a heater when I'm in there, so it does get warmed up to up to 65 degrees. I'm just wondering if you had yours in a cold room and that had an affect on the rods breaking?

In reply to an earlier post on Jan 3, 2011 9:52:11 AM PST
Carole says:
My issue of replacing a rod was resolved although it took longer than I would expect. I recommend that you call Bowflex to check out the warranty they offer vs Amazon. It shouldn't be different.

In reply to an earlier post on Jan 3, 2011 9:55:20 AM PST
Carole says:
I didn't see your last question until now...
Cold will affect the rods. Mine was in the basement in Georgia...pretty warm. But it might have been close to being on that fine line of coldness. So...make sure your room is warm! 65 should be okay.

Posted on Apr 26, 2011 12:43:52 PM PDT
Z'annae says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Jul 5, 2013 1:47:34 AM PDT
Patti Cake says:
I did want to point out that worst-case scenario, you can buy the rods separately. Sure, it would suck that customer support wouldn't support their product, but if a rod breaks and you need to buy it, at least you won't end up with the unit collecting dust.

In reply to an earlier post on Jul 5, 2013 5:06:25 AM PDT
Carole says:
Eventually the company did take care of this issue and sent replacement rods...that was 2010...been using Bowflex since then.
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