32 of 38 people found the following review helpful
Gorgeous Picture, Thin Frame, Right Price
, April 24, 2012
This review is from: LG 60PA6500 60-Inch 1080p 600Hz Plasma HDTV (2012 Model) (Electronics)
After spending some time reading reviews and comparing prices, I decided to order the 60" version of this TV for a few reasons. I went off of the 4 1/2 star average rating for the prior model of this TV, and although this version was just released, I figured it's newly thinned-down frame would be a nice addition to an already clearly well-loved product from LG. Plasma has improved a lot in the last 3 years, and provides a better picture than LCD panels, in my opinion. Also, the price from Amazon was fantastic.
I am VERY happy with this TV and I highly recommend it. After a short warm-up period, the color and picture are nearly flawless. In a dark room, the blacks are quite pure. The sound is actually impressive for a set this thin, and I am not rushing to buy external speakers yet (although considering it). I haven't mounted it on the wall yet, but it looks nice on the stand. There is only HDMI and optical audio out, so don't plan on using standard RCA connection for your HDTV, which won't give you the optimal sound you're looking for anyway.
Unfortunately, my experience with receiving the SHIPMENT of this TV was less than favorable. Amazon uses Pilot and CEVA Logistics freight services for shipping TVs. They basically give you a 5-hour window of when they will be coming, and supposedly will call 30 minutes before showing up. While Pilot did call me the first time, upon unpacking the box it was obvious that the screen was cracked in 3 places, so I immediately refused shipment and had them pack it up to be returned. I hopped online to file a complaint with Amazon, and they told me within 12 hours that I'd be getting a replacement shipped out. OK, good, I figured this could happen, it's part of buying a TV online. The second TV was shipped via CEVA, and the delivery men claimed they had already come by my house earlier in the day and called me, but I wasn't answering my phone. They were very rude and acted like I was keeping them at work (despite the fact that I did not receive any call, and it was only 4 pm). They moved the TV around 3 times before figuring out how to put it on the stand. I was horrified! Thankfully it was in flawless condition despite the man-handling, and all is good...except that I received an email from Amazon telling me I'd be charged for the first TV if I didn't return it, even though it had already been taken away by the delivery men! Thankfully a quick email cleared this up, but it wasn't exactly comforting knowing that Amazon might decide to charge me again for such an expensive item without checking. I will probably never again buy a TV online to save some money because frankly it's not worth the hassle, but at least I had Amazon's excellent customer service to back me up.
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