Customer Review

10 of 11 people found the following review helpful
1.0 out of 5 stars Broke after 6 months, June 29, 2012
Verified Purchase(What's this?)
This review is from: SanDisk SDMX18R-004GK-A57 Sansa Clip plus 4 GB MP3 Player,Factory Refurbished (Black) (Electronics)
After 6 months of limited use this unit no longer functions, screen is blank and you are unable to turn it on. Save your money
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Comments

Tracked by 2 customers

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Showing 1-7 of 7 posts in this discussion
Initial post: Nov 21, 2013 4:43:51 PM PST
G Wheels says:
Same here! Owned it less than one year. Suddenly quit working. Never abused, used occasionally and carefully. A total loss.

In reply to an earlier post on Jan 8, 2014 12:17:42 PM PST
I had the same symptoms with two players. I found an obscure note somewhere on the Sansa website, I think, that said to try pressing and holding the on-off button for 20 seconds to break it out of a loop. Worked for mine, restored both players to perfect condition, no loss of music. If you still have the player, give it a shot, can't hurt.

In reply to an earlier post on Jan 19, 2014 11:49:08 AM PST
G Wheels says:
Interesting! mine has ceased function twice. I would give it a try every day. In both instances it would come alive on the third day. It showed battery low and would then take a charge and function as normal. Both times, the battery should not have been low as it was only used a few hours at most. I will try the 20 second on switch press and hold next time.

Posted on Feb 8, 2014 4:13:38 PM PST
I was just about to buy another one of these when I saw your comment. It worked! Thanks for saving me $20.

In reply to an earlier post on Feb 11, 2014 7:03:44 AM PST
G Wheels says:
I have been removing my earphone jack and watching for the onscreen "goodbye". I had been leaving the earphones connected and just listening for the music to stop while holding the button. So far the player has not gone into a coma again. It really does look like a firmware bug.

Posted on Feb 24, 2014 1:44:00 AM PST
B. Clarke says:
I was just about to buy my third one (lost the first one while riding my bike then bought a replacement) before reading these comments. I too had my player just stop and wouldn't power on. Tried this fix that everyone is talking about and it worked. Thanks!

In reply to an earlier post on May 24, 2014 12:25:59 PM PDT
BJ says:
OMG thank you for this tip! I thought I was shopping for a brand new player and this 20 sec hold worked perfectly the first time!
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