Customer Review

9,372 of 10,515 people found the following review helpful
1.0 out of 5 stars serious design flaws, wait for version 2.0, November 26, 2007
Verified Purchase(What's this?)
This review is from: Kindle: Amazon's Original Wireless Reading Device (1st generation) (Electronics)
This was a good effort by Amazon, but their lack of experience in hardware design shows through very clearly.

Major flaws include:

1. The buttons are misplaced and extremely easy to hit by accident causing your page to flip unexpectedly. Inexplicably, the NEXT PAGE button on the left side is only 1/3 the size of the PREV PAGE button, when in fact you want to go to the next page 99.9% of the time. On the right side, the NEXT PAGE button is properly sized, but it consumes nearly the entire right side of the device, all the way to the underside of the unit, making it annoyingly easy to accidentally bump and click. This is something I am certain Amazon will fix in their next version, so you should wait.

2. Page turns are slow. I clocked nearly 2 full seconds. This makes the accidental click even more annoying since it takes you a while to page back to where you're supposed to be. I have seen prototype e-ink displays where the page turn is far faster than this, meaning: you should wait for version 2.0.

3. Page turns have an annoying black flash. Some people report they get used to it, but it's definitely a turn-off for me. I have seen other e-ink device prototypes that do not have this flash, so waiting for version 2.0 might be a good idea.

4. The EVDO cost model is not fully figured out yet. This is evident in their "experimental" browser which the documentation says is "free for the time being". I.e., there are potentially hidden costs that are not know at this time. Again, this means you should wait. Perhaps in version 2 they will go with WiFi which really would have been a better choice since it works in Europe and has no fees or costs associated with it.

5. The Price. $400 would be fine if this were perfect, but with all those flaws you can expect Amazon to be putting this thing on the bargain shelf in a few months. You'll feel stupid paying $400 for a device with these flaws when a new device with everything fixed up is most likely around the corner and probably at a much lower price. Again, all the evidence says: BE PATIENT and wait for version 2.

All in all, a good try, there are some nice things about this attempt. But the price, the poor ergonomics of the button layout, and stuff that is just plain unknown about possible hidden costs for using some features means that unless you're willing to flush $400 down the drain you are better off waiting for the next version of this product.

Good things, or at least better things, come to those who wait.
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Comments


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Showing 1-10 of 217 posts in this discussion
Initial post: Nov 26, 2007 10:24:17 AM PST
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Nov 26, 2007 11:29:58 AM PST
DM Atlanta says:
Unless you have actually used the product, please confine comments and concerns about the concept to the forum. The reviews and accompanying ratings are designed that potential buyers can feedback on how the product has *actually performed*.

In reply to an earlier post on Nov 26, 2007 1:27:59 PM PST
M. Miller says:
seems like a pretty in depth review. Does it matter if someone owns it if they have used it?

Posted on Nov 26, 2007 2:01:07 PM PST
audrey says:
thanks for a sound review without bias. really helpful!

Posted on Nov 26, 2007 4:41:35 PM PST
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 27, 2007 1:26:50 AM PST
[Deleted by Amazon on Sep 9, 2008 10:55:14 AM PDT]

In reply to an earlier post on Nov 27, 2007 5:46:21 AM PST
tort feasor says:
Yes, it does matter. There is a difference between a review and baseless speculation.

In reply to an earlier post on Nov 27, 2007 9:53:23 AM PST
[Deleted by the author on Nov 27, 2007 9:53:51 AM PST]

In reply to an earlier post on Nov 27, 2007 9:55:45 AM PST
Last edited by the author on Nov 27, 2007 9:57:59 AM PST
LisaMadison says:
DM Atlanta says:
Unless you have actually used the product, please confine comments and concerns about the concept to the forum. The reviews and accompanying ratings are designed that potential buyers can feedback on how the product has *actually performed*.

Please stop posting this statement to every review that gives the device less than a four star rating. The reviewer obviously used the reader - he states that he clocked the page turning function at two seconds.

Posted on Nov 27, 2007 2:15:19 PM PST
surrational says:
ATTENTION AMAZON REVIEW POLICE!!

ive taken this responsibility upon myself, to inform you that there are also 5-STAR reviews of this product by reviewers who HAVE NOT USED the kindle! i repeat, they HAVE NOT USED THE KINDLE!! someone please save me from this html hell and put these phony raters in their place! although, of course, that would require actual consistency and integrity on your part. but i truly believe.... that you will stop at absolutely NOTHING... to protect your fellow amazonians from the ever-growing diabolical threat of opinions being passed as (....gasp...) "reviews" !!

interestingly, i havent seen any 1-star reviewers ranting on about 5-star "opinions." i guess some people just have their heads on their shoulders.
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