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Customer Review

186 of 194 people found the following review helpful
1.0 out of 5 stars Did hold up as expected, December 26, 2009
Verified Purchase(What's this?)
This review is from: The Sak Iris Cross Body Bag (Apparel)
The SAK Iris Crossbody

My wife had bilateral knee replacement and wanted a good size cross-body bag while she used a walker. The Iris was perfect and the price was great. She said there was plenty of room for all the things she usually carries and could slip in her Kindle too. However, after only 2 months the tab that holds the metal ring for the strap pulled out. She had the tab repair but the closed end of the zipper didn't allow enough access so the repair in very noticeable. She no longer feel comfortable using the bag afraid that the tab will pull out again. She's very disappointed because she really loved this bag. I was going to surprise her with another bag in a different color. Before I'd do that, I would suggest Sak use a rivet to secure the ring tabs for the strap. Maybe then the bag would hold up longer than 2 months.
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Showing 1-6 of 6 posts in this discussion
Initial post: Aug 27, 2010 11:42:16 AM PDT
M. Hart says:
I own this same bag, and had the same problems. It's really too bad! I really loved this bag.

Posted on Sep 14, 2011 7:50:38 AM PDT
R. Maurer says:
Yes this happened to me too - and it's hugely disappointing because i love the size and style of the bag

Posted on Jun 10, 2012 1:55:15 PM PDT
same issue plus the lining in the zipper pocket ripped out -- only used this bag 2 weeks. love the style of the bag but the workmanship stinks -- will not buy anymore sak bags.

Posted on Jul 29, 2012 5:40:29 AM PDT
Cheer Mom says:
I was going to order this bag until I saw that it was made in China.

In reply to an earlier post on Nov 17, 2013 7:09:31 PM PST
Wow..I was just about to order this bag until I read the reviews..Oh well..

Posted on Apr 6, 2014 7:50:46 PM PDT
L. Davis says:
The same thing happened to me, use super glue.....been holdin 2 years now..
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