195 of 256 people found the following review helpful
Broke Within 2 Hours!!
, May 19, 2011
= Durability: = Fun: = Educational:
This review is from: Perplexus Epic (Toy)
After waiting for months (including the postponed release date), the Perpluxus Epic finally arrived yesterday and my son was overjoyed when he returned home from school.
However, after only an hour of playing with it he showed me that one of the screws (by #1) was very loose and that he must be careful that the ball doesn't fall through when he begins playing(picture posted).
Another hour later, he came to me to tell me that the funnel piece totally dislodged from the Perplexus (picture posted as well) and is now rolling around the unit whenever it is moved, effectively making it unplayable. This seems to be the same piece that has broken on another reviewer unit as well.
As you can imagine, my son and I are devastated!
After waiting months for this, the unit broke within a few short hours and was not even dropped once (compared to our regular Perplexus that has been dropped multiple times but keeps on ticking!).
I have emailed the company but have not received a response yet.
Edit- After contacting the company, I received a replacement which seems to be much better quality.
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