27 of 34 people found the following review helpful
DO NOT PURCHASE THESE BOOTS IF YOU PLAN ON ACTUALLY HIKING!!!!!!,
This review is from: KEEN Men's Targhee II Hiking Shoe (Shoes)
These are absolutely terrible boots that don’t last, the customer service rep even told me that the tarhegee II was not made for hiking. How is a hiking boot not made for hiking? the soles came off at just about every point on the shoe within 30 miles, and when I contacted them they made me go through all these hoops, they finally agreed to send a new pair of boots but a different model ( I cant recall which one). upon receiving the boots in the properly named box, I assumed it was the boot I was told I was going to receive. after hiking 30 miles in white mtn. national forest I contacted them again and told them my boots were falling apart. It turns out they sent me a less expensive boot from the ones I originally bought. they insisted that I send them pictures of the inside of the toungue to observe the tag. the funny thing was it was just a white square ( it was like this as soon as I bought it, but did not suspect any foul play would occur) with that and the fact that the boots were already destroyed, I sympathized with them that this in fact was the boots they sent me and this was the wear that had occurred. they then started to accuse me of lying to them and trying to scam them for a free pair of boots and really insulted me. I could not believe what I was hearing from them and the situation I was in. after that I vowed to them that I would make sure I would do what I can to make sure other thru hikers would not go through the same ordeal. I was very displeased with the whole experience.
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Showing 1-3 of 3 posts in this discussion
Initial post: May 23, 2014 11:58:44 AM PDT
Fermin Alarcon says:
keens are a manure type of outfit.
In reply to an earlier post on Nov 29, 2014 10:45:13 AM PST
Bill Holmes says:
I was just about to order a couple of pairs but your post convinced me to find something else. No Keens for me!
Posted on Sep 19, 2015 12:00:09 PM PDT
Rich V. says:
Wow that sucks !I was just about to click and buy a pair but now "no Keens" for me. I hope other read your post.
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