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Customer Review

10 of 13 people found the following review helpful
4.0 out of 5 stars Documentation for Windows 8.1 is poor, but a fantastic laptop otherwise., July 17, 2014
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This review is from: HP ProBook 430 F2P80UT Windows 7 Professional 128 GB SSD 13.3" Ultrabook (Silver) (Personal Computers)
This review has been updated due to me finally figuring out the fingerprint reader issue.

This is a great laptop for the price - it's pretty hard to get an SSD and upgradeable batteries and RAM at this price point. It comes with Windows 7 pre-installed, with the option to move up to Windows 8. In order to do this, however, you will need an external DVD reader, or the technical know-how to make a copy of the installation media to a USB flash drive on a separate computer. Note that HP puts the Windows product key in an encrypted form in the BIOS, meaning that if you completely reinstall Windows from something other than the provided media, you'll need to provide an installation key from somewhere else.

However, while HP's driver update stuff and documentation works fine on Windows 7 and Windows 8, the jump from Win8 to Windows 8.1 provides some headaches. It is entirely possible to get the laptop working as you want, but you'll need to install drivers manually to get everything working (HP Support Assistant refuses to run on 8.1), and the software you'll need is not always where you'd think it would be on HP's website, which is why I am docking a star. Here is a guide to get your laptop working 100% on Windows 8.1:

1. Upgrade to Windows 8.1 from the app store, or install a whole new copy of 8.1 from some other media.

2. Go to HP's driver support website (http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_bd9b6997fbc7fc515f4cf4626f5c8d01=wsrp-navigationalState%3DswEnvOID%253D4158%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.tpst=bd9b6997fbc7fc515f4cf4626f5c8d01&sp4ts.oid=5379214&ac.admitted=1405700279950.876444892.492883150) and download the drivers you will need. You'll need to grab:

- HP Hotkey Drivers
- HP Universal Camera Drivers
- Broadcom Wireless LAN Drivers
- Synaptic Touchpad Drivers
- Fingerprint Reader Drivers
- Intel Chipset Drivers
- Media Card Drivers
- Intel USB 3.0 Drivers
- Intel Video Drivers
- Wireless Button Drivers
- HP Default Settings

Install all of these.

3. Now go to the Windows 8 (64-bit) page (http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5379214&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4132%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken) and grab HP ProtectTools. You might want to grab Privacy Manager and Device Access Manager for ProtectTools as well, along with drive encryption, file sanitizer, etc. You'll only need to ProtectTools to use your fingerprint reader to log on to your computer. Install all of that.

4. Congrats! You got your laptop working with Windows 8.1.

Because of this headache, I can't give the laptop a full recommendation, but it does work flawlessly with 8.1 once you are done. The build construction is very good for this price point. If you like using Windows 7 or 8, or are willing to put in the work on Windows 8.1, you can't really go wrong with this laptop.
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Showing 1-1 of 1 posts in this discussion
Initial post: Aug 2, 2014 7:13:22 AM PDT
Teresa says:
I had no problem running HP support assistant on this computer after installing Windows 8.1. The support assistant automatically detects whatever drivers are needed and provides a download. Sometimes this type of problem can depend on the install order.
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