Customer Review

21 of 22 people found the following review helpful
5.0 out of 5 stars Fresh Insights and Practical Ideas!, January 28, 2006
This review is from: Social Intelligence: The New Science of Success (Hardcover)
Dr Karl Albrecht's new book is a welcome contribution to the field of human relationships. In a world where our relationships are under threat via increasing time pressures and new technologies Albrecht provides a way to think about relationship building and a compelling argument why it is worth the effort to do so.

The concept of multiple intelligences has become somewhat confusing in recent times and dominated by discussion around Emotional Intelligence. Albrecht's work brings some clarity to that debate by clearly describing the distinctions between Emotional and Social Intelligence.

Perhaps most helpfully he outlines a clear framework for how people might think about and more purposefully grow their own social intelligence. Albrecht's S.P.A.C.E. model - (S for Situational Radar; P for Presence A for Authenticity; C for Clarity and E for Empathy) is a useful way to classify key behaviours and skills that contribute to the socially intelligent person.

Once the model has been clearly described the author outlines a number of critical application areas: Social Intelligence in the World of Work; Social Intelligence and Leadership; Social Intelligence and Conflict. His final chapter is a penetrating, hard hitting analysis of modern American society and the things within it that erode relationship quality. Many of these comments, I believe, apply to my country as well.

While based on sound scholarship and a large amount of experience in the business world it is written in a warm and entertaining style. I especially appreciated Dr Albrecht's international perspective and the way that he uses examples and anecdotes from all over the world.

Books about relationships and communication abound but this contribution brings fresh

insights and practical ideas. Definitely worth exploring.

John Campbell

Sydney, Australia
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3.5 out of 5 stars (23 customer reviews)
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Location: Sydney,Australia

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