Customer Review

4,453 of 4,662 people found the following review helpful
4.0 out of 5 stars An enlarged version of the 7" HDX - Same good internal components with a nicer screen- still a battery hog though, November 7, 2013
Verified Purchase(What's this?)
This review is from: Kindle Fire HDX 8.9", HDX Display, Wi-Fi, 16 GB - Includes Special Offers (Previous Generation - 3rd) (Electronics)
Simply put, this is the Amazon’s iPad Air Killer. The 7” HDX is the iPad mini killer. Both HDXs inherent very similar hardware. This means the 8.9” version is an enlarged version of the 7” version. For my 7” version review, please search for my HDX 7” review.
My profile: I’m a heavy tablet user for personal and business purposes. I work on my tablet around 4-5 hours a day (Email / Documents / Spreadsheet / PDF) & use the tablet 1-2 hours for personal use such as watching movies or reading books/magazine. The HDX tablet is my go-to device for all internet related search I do. It is also my main electronic device, more important than my smartphones and laptops

I have the following and/or used the following before:

1) iPad 1
2) iPad 2
3) iPad 4
4) iPad Mini
5) Kindle Fire
6) Kindle Fire HD
7) Kindle Fire HD 8.9
8) Asus Transformer with Keyboard
9) Nexus 7 First Gen
10) Kindle HDX 7” – which I also have a review you can check out
As you can see, I been through many devices and hope this review with my experience helps users decide if this is the right device for them. This will be an ongoing review for this device throughout this year. For comparison sake, I will use last year's Kindle Fire HD 8.9 and also the Fire HDX 7” as benchmarks

Speed (9/10):

The same chipset is used on the Kindle Fire HDX 8.9 as it is in the Kindle Fire 7” As I mentioned in the 7” review, this is leaps and bounds faster than last year Kindle HD. Last year Kindle struggles to go through any HD video content I put in. This year's HDX able to play seamlessly all the HD 1080p contents I added. It is incredible how much the 2.2Ghz quad processor improved vs last year's model Dual 1.2Ghz.

Screen (9/10):
This screen is a much bigger step up from the original HD 8.9 1920x1200 screen to the Kindle Fire HDX screen at 2,560 x 1,600. The screen is comparable to the iPad Air which I saw in Apple store and text is crystal clear now with such a high per pixel inch density. The viewing angle is just as impressive as you can hang the kindle in the middle of the car and at any seat it is view very clearly. Last year's model was not as clear as this. The overall screen improvement for this year’s Kindle lineup is just impressive

Sound (8/10):
The sound system in this Kindle Fire HDX is using Dolby Digital Plus with virtual 5.1 surround sound. Similar to the 7” that gives this device a much better surround sound then previous generation's.

Build (8/10):
Like the 7” HDX, this 8.9 HDX is more "angular" than last year's device. It's slightly rougher to hold in the corners than last year's model due to sharper edges though I doubt any users will hold their tablet by their corners.

The biggest improvement is the weight for this HDX 8.9 compared to last year’s HD 8.9, the device is noticeable lighter (567g for Kindle Fire HD vs 374g for Kindle Fire HDX). This mean you can hold this for longer time without fatigue. It’s also lighter than iPad Air and that’s quite impressive.

The power and volume button placement on this Kindle Fire HDX is interesting. It is behind the device which allows it to hide away from front view. However, this can cause user to accidentally hit the on/off button or the volume button when not being careful. Aesthetically it is great but it is definitely not a practical solution when you are trying to use this on the go.

It does look sturdy enough to survive minor drop but I highly recommend getting a case for it. Those sharp corners seems more prone to dents than round corners for last year's model.

Battery (6/10):
With higher resolution similar to the kindle fire hdx 7, the battery life is still the biggest drawback. As mentioned in my HDX 7” review, it takes more to power to drive the battery now thanks to the screen upgrade. Anything on the screen requires higher resolution = more power draw. The 2650x1600 screen pulls a lot of power still compare to last year's model when the screen is on, especially when running HD videos. It maybe fine for casual use but for people who are more absent minded in charging or require this for business productivity purpose, it can be quite annoying when your batteryrunning out of power. Regardless, how much power saving features you have, it seems that the screen resolution is still taking most of the power. I'm able to pull 7 hours of moderately heavy usage vs 9.5 hours for last year's Kindle Fire HD at medium brightness with Wi-fi on all the time. Again, if something like a battery case is available, that will be great. Otherwise, it will be wise to find an external battery pack for this just in case.

Software & software compatibility (8/10):
The amount of app is still lacking compare to App store or Play store but has been steadily increasing which is a great sign. Games and software boot time has increased noticeably and compatibility is not an issue

Like the 7” Silk browser has definitely improved compare to last year's tablet with multiple tabs actually now usable on the HDX. For last year's version, it is practically unusable after 2 tabs due to the lack of hardware resource on the tablet (especially when the website is not optimized for mobile use). The HDX has no problem going through any webpages I throw at it.

Hopefully more apps will be optimized to use quad core soon. I'm guessing some of these apps are only optimized for last year's dual core.

I haven't got the opportunity to use Mayday yet but will review about it once I get more update on this.

Complimentary Accessories (3/10):
Same problem here arises for the 8.9" compare to 7". For all smart devices, one of the most important time is the number of accessories available. At launch, it is understandable the lack of accessories but productivity focus accessories such as integrated case/keyboard are missing at launch. This is rather disappointing as it can be a powerful productivity device with the right accessories attached. Also the lack of case selection is quite astonishing for a flagship product on Amazon. Hope there will be more cases such as battery case (due to above battery problem) or rugged case come out soon. At the moment, will just have to go with the original origami case (which again can be pricey as you can see from my other review)

Price (9/10):
I got the special offer model at 16Gb (lowest end model) and it is enough for me to use. The special offer ads are not intrusive like last year's model and its does show relevant items I maywant. Compare to the iPad Air, this is a total steal. At this screen range, you cannot find anything comparable

Conclusion in one sentence: Amazon's iPad Air killer (8.5/10)

For people who are justifying if this is a good upgrade from HD 8.9, I say YES to that. The overall lineup for Kindle Fire has vastly improved and that is great on Amazon’s part. The speed and screen difference alone is worth the upgrade. The whole user experience just improve drastically with the HDX.

It used to be, for Kindle Fire HD, you will trade low price for slow performance, stutter and lag. It honestly makes you think twice if the price is really worth all that poor experience.

For HDX, this is no longer the case. You get great price, great screen and great performance that surpass iPad Air. To me, the HDX is Amazon’s answer to an iPad killer. This tablet at the moment has the best performance/price ratio. It really marks how well Amazon has done to make themselves a worthy competitor in the tablet market with no only one device revamped, but an entire lineup of Kindle Fire HDX having such performance leap. I hope some software upgrade or battery pack can make this the ultimate road warrior!

With 7" HDX, it is my e-reader device whereas my 8.9" HDX, it will be my productivity device

This will be reviewed periodically throughout the year. A more comprehensive review on productivity will soon be available. [...] Thanks for reading!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in


Tracked by 13 customers

Sort: Oldest first | Newest first
Showing 1-10 of 93 posts in this discussion
Initial post: Nov 7, 2013 6:22:43 AM PST
Dane Brooks says:
There are a ton of cases available for the HDX.

Here is a rugged case OtterBox Defender Series for Kindle Fire HDX 8.9" (will only fit 3rd generation), Black it was featured on the product page at one point.

Here is a keyboard case
IVSO KeyBook Bluetooth Keyboard Case for Kindle Fire HDX 8.9" Tablet - will only fit Kindle Fire HDX 8.9" (Black)

Don't use the kindle store instead search the entire site for Kindle Fire 8.9 HDX case. There is at least 20 different cases to choose from ( probably more like 50). There are some HD case that slip into the results so be careful.

Posted on Nov 7, 2013 9:14:35 AM PST
Claxon,Bill says:
Thanks for taking the time.Outstanding review and quite unique in that it posses the upgrade question and answers it in clearly non technical,readable english.

Posted on Nov 7, 2013 11:45:30 AM PST
I am fed up with the iTunes dictator for managing my iPad. Time to improve my tablet experience. So many questions, so few resources:
Can I use my Apple blu-tooth external keyboard with the Fire HDX? If not, is there another?
Can I use the device without using the cloud?
Is there an iTunes-like dictator for this device or is it stand alone? How do I get pictures from my camera to the device? (Not cloud)
Can I upload, somehow, folders to the device (not the cloud). Really appreciate your information. A shame there is no Amazon help line.

Posted on Nov 7, 2013 12:10:24 PM PST
BM3 says:
I agree with you that price wise and on an entertainment basis, this device is a killer tablet if you make full use of the Amazon ecosystem. However, as an all purpose device, I think it lags the iPad only because it does not allow access to the full range of Android apps (Banking, sports, publications, and productivity). If Amazon and Google could come to an agreement whereby the Fire had access to the Goggle store, these devices would crush the iPad. However, I know Amazon's devices are valued priced and are primarily designed for the consumption of Amazon content.

Posted on Nov 7, 2013 2:42:38 PM PST
Thank you Steve. I'm considering the purchase of a Kindle device. You use the 7" HDX as your reader. I am interested to know which is the better reader, the HDX (either size) or the Next-Generation Paperwhite. Do you have experience with this? Kindle Paperwhite, 6" High Resolution Display with Next-Gen Built-in Light, Wi-Fi - Includes Special Offers Any replies are welcome and appreciated.

Posted on Nov 7, 2013 3:11:37 PM PST
John Steiner says:
I'm curious about whether or not the haze surrounds the screen of the HDX 8.9" as it reportedly does with the 7" display. We were considering trading up until we read about that and we do use our Kindle's as e-readers so that makes a difference to us. Otherwise we may stand pat with our Kindle Keyboard and 1st Gen Fire.

In reply to an earlier post on Nov 7, 2013 4:06:18 PM PST

Contact information for Amazon Customer service.

In reply to an earlier post on Nov 7, 2013 9:38:43 PM PST
trash80 says:
While "out-of-the-box" the Kindle tablets aren't 100% Android compatible, it is made of Android and with a few added apps, it can be a full Android tablet. Mostly, Google has been removed from the OS. I have found most every app I use is in both Google Play store and Amazon app store.

Then again, iPad can't run the full range of Android apps either. And remember, Google and Amazon don't have to come to any agreement, Android is a free OS that anyone can take and change how they like (Open Source code), as Amazon has done. Amazon has taken a more purposeful approach to Android than other tablet (or phone) manufacturers, just like Apple has taken parts from other Open Source projects to make their system (Mac OSX has FreeBSD hybrid at its core. Apple own CUPS, which is an Open Source print driver)

Also, I like to add that the original reviewer says the screen is almost as good as Apples. That's incorrect. They are both LG IPS screens. The iPad has a 2048 x 1536 264 pixels per inch, whereas the Kindle HDX has 2560 x 1600 resolution at 339 pixels per inch. That increased ppi makes crisper letters than the iPad can display. Also the Kindle is 100% color accurate, the iPad is near 100%. i.e. even though LG makes the screens, Apple is buying a lower quality screen.

The OP is also incorrect in saying the screen is the reason the battery dies sooner. Want to know what these screens use? Go look at a 1080p 65" screen LCD TV, they'll use ~$18/year in electricity. WiFi, Bluetooth, the processor, and the graphics processor will each use more power than the screen. Don't let smartphones or tablet search for Bluetooth or WiFi connections continuously, that'll eat the battery a lot more.

The HDX has over twice the processing power and over twice the graphics processing power, which drains battery faster, esp when used to watch videos. Don't watch videos in HD, you'll save battery life. HD requires more from WiFi, processor, and graphics processor than SD video.

At the end of the day, users will be happy with either iPad air or the Kindle HDX's.

Posted on Nov 8, 2013 10:08:53 AM PST
Melissa says:
I have been curious about the Mayday button...I have kids that would be on the device and I know them they would constantly be pushing it so can it be password locked so my kids aren't wasting someones time?

In reply to an earlier post on Nov 8, 2013 10:56:30 AM PST
Last edited by the author on Nov 8, 2013 10:57:59 AM PST
J. Cihak says:
You are obviously an Apple hater, but you are just switching to another even more closed platform. Unfortunately the Kindle ecosystem is more closed off than Apple's.

You will get a closed ecosystem without the benefits - the OS is made by Google, but its not an approved Google device (no Google apps like the Play Store). You have no Amazon store to get help, repairs, returns, classes. etc.

Remember all those Android apps you bought on the Google Play store? You have to buy them all over again for the Kindle, unless you are familiar with sideloading. Speaking of which, there is not access to the Google app store.
‹ Previous 1 2 3 4 5 6 7 8 9 10 Next ›

Review Details



Location: Always on Amazon-Always Reviewing!

Top Reviewer Ranking: 394