96 of 102 people found the following review helpful
A portable behavior coach,
This review is from: The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships (Paperback)
Being a passive personality, I went looking for some kind of guidance after a recent confrontation. It goes through many basic terms and concepts of human relationships and behavior. The author wants us to understand assertiveness before trying to put new ways of thinking into practice. The important part of the author's lesson is reminding us that assertiveness is part of a person's behavior but is not the person. It builds up to the ten steps of preparing for a confrontation. The written exercises are useful, the diagrams and check boxes not so much. Some terms were basic but many times when things are not working right, we have to be reminded of the basics. Personally, I would not choose to use the assertiveness scorecards in my regular day-to-day routine. It goes over what a DESO script, Describe, Express, Script, Outcome; could mean to anybody's personal and work relationships. How one can change a few steps in giving criticism to create positive feedback. The Assertiveness workbook makes you take a breath, and think before speaking. Clear, easy-to-read, straight-to-the-point chapters are there to help when needed.
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Showing 1-3 of 3 posts in this discussion
Initial post: Jul 16, 2008 4:19:27 PM PDT
In reply to an earlier post on Dec 17, 2008 9:06:31 AM PST
R. Czpunjvyl: Extremely useless comment...written well.
Posted on Oct 10, 2011 8:38:35 PM PDT
,i found your comment useful. Thank you.
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