Customer Review

16 of 17 people found the following review helpful
5.0 out of 5 stars plus good resolution and zooming in/out ability, July 29, 2014
Verified Purchase(What's this?)
Expensive, but I didn't have to get into my Xfinity Router settings at all. So the convenience is worth the price, plus good resolution and zooming in/out ability. Android app provides full function access.
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Showing 1-2 of 2 posts in this discussion
Initial post: Oct 4, 2014 1:46:58 PM PDT
Hello, Awkard I have been following your reviews on youtube , they are good... I purchased the Foscam FI9826p but Im having a issue with this camera once the talk feature is selected Im receiving a loud screaching sound until I unselect the feature making this camera 2way features unusable.. Tech support has been terrible with this issue, do you know if this a known issue or i just have a defective camera..

In reply to an earlier post on Oct 12, 2014 11:17:45 AM PDT
Last edited by the author on Oct 12, 2014 1:08:49 PM PDT
My first guess was, if you're testing locally with your computer or smart phone (let's call this the "client") somewhat near the camera, you can get a loud screech which can happen when the sound goes into the camera, crosses the network, comes out of the client, goes into the camera, crosses the network, comes out of the client, round and round getting louder and louder each time, at the combined speed of light and sound. Try moving the client into another room or, even better, click on the client's mute function so that you won't be sending sound to the camera.

That guess lasted until I clicked on both the speaker and microphone buttons on the web interface and got the same screech. Since my camera and client are acoustically isolated from each other, it turns out that the feedback must be going round trip from each end's speaker to microphone then back to the other end electronically, round and round. This doesn't appear to have any solution other than, don't click on both speaker and microphone at the same time. This is inconsistent with typical speaker phone usage, where you carry on a conversation and can both speak and listen without rapidly clicking pairs of buttons.

I think this problem will require resolution at the manufacturer. Foscam, any comments on this problem?
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Location: SJ, CA USA

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