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Customer Review

3 of 5 people found the following review helpful
5.0 out of 5 stars Excellent Customer Service, July 5, 2013
Verified Purchase(What's this?)
This review is from: Professional Portfolio Padfolio Organizer File Divider with Calculator Notepad 3-Ring Binder (Office Product)
The portfolio had a small defect which resulted in direct communication with the vendor, OnlineSuperStorePlus. They were very concerned about my satisfaction and went out of their way to remedy the problem. As it turned out, it was a quick fix by visiting my local luggage shop and the folks at OneSuperStorePlus still made good on their pledge to customer service and went above and beyond. At the end of the day, it's how well the vendor services a problem, and OnlineSuperStorePlus lives up to its reputation for customer satisfaction as their #1 priority. Buy from this vendor with confidence.
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Showing 1-1 of 1 posts in this discussion
Initial post: Nov 24, 2013 11:28:43 AM PST
Retired Navy says:
Sure would be nice if you had told us what the defect was so we could be on the lookout for it.
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