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Customer Review

9 of 13 people found the following review helpful
2.0 out of 5 stars BEWARE - Doesn't Support ESP protocol for some VPNs, October 10, 2012
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This review is from: ASUS RT-N65U Dual-Band Wireless-N750 Gigabit Router (Personal Computers)
UPDATE 1-8-14 - changed to 1 star
For work I need to connect to the office from home using a VPN (SonicWall Global VPN Client to be exact). I discovered, with IT support's help, that the ASUS router's firewall is blocking the needed ports for me to connect. I contacted ASUS support and was told that ESP protocols are not supported by the unit's firmware! I asked if I am SOL and the support person told me I could try a 3rd party's firmware. I told them I don't believe I should have to bother with that and that other residential routers work with this VPN just fine. I am very aggravated and will have to buy ANOTHER router!!! I can't return this one because I have had it for too long. grrrrrrrr!

Original review wrote 10-2013 - game 4 out of 5 starts
I have had this for about a week. I have never had much luck with residential routers and wireless (I usually use business grade routers). They are usually buggy, needs lots of reboots or need to be reset after a while. Since I like ASUS I decided to try them out. When I first plugged in the router and connected to it it was very buddy and I had to reboot it about 4 or 5 times and was becomming very aggrivated. The first thing I did was updated the firmware which, supprisingly, was very easy and all done in the ASUS router interface. After the firmware was updated and the router rebooted I did not have problems of needing to reboot the device anymore. I setup the internet VERY easily, setup the wireless for both 2.4GHZ and 5GHZ. I also setup a guest SSID which was VERY easy to do and isolate the local network at the same time. Very cool! So far I am happy with this router, but will continue testing with it. The wireless range is also good so far and covers out main floor and basement house.

-UPDATE-
Several months later this unit has been working flawlessly. No reboots required after the firmware update I applied when I first got it. Very easy to use and find the settings I look for. I love the look and how small it is. I am using it on the stand that came with the unit, but the stand is not required and can be taken off.

-Update 9/17/15-
I updated the firmware again. My wife has been reporting to me that she regularly has slow or dropped wireless connections from this device. I started seeing this too sometimes so looking into another router as its getting to be too bad.
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Showing 1-3 of 3 posts in this discussion
Initial post: Oct 16, 2012 12:57:26 PM PDT
J. Conway says:
Can the stand be detached, and the router laid down flat? If so, I would mount it on a cooling mat (e.g., for a netbook) with a USB fan to keep it nice and cool. Please let me know right away if it lays down, as I am going to buy it and try it if it does. Thanks!

In reply to an earlier post on Oct 16, 2012 1:02:18 PM PDT
Froggy says:
It comes with the stand off

In reply to an earlier post on Oct 16, 2012 1:06:01 PM PDT
J. Conway says:
Thanks for the rocket fast response! I am going to order it now and give it a shot. Is it still working for you (still 5 stars)?
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