24 of 31 people found the following review helpful
Please Do not buy this worthless camera,
This review is from: GoPro HERO3: White Edition - (197'/ 60m Waterproof Housing) (Electronics)
I just tested my Second replacement of my Hero3, and, unbelievably, it is the third time I get a defective unit.
Im just gonna try to return it for a full refund. It should not be that hard to get a videocamera to work.
I have spent hours on the phone trying to get someone to help me, and the customer service is the worst I have ever experienced. I also tried to contact them using email messages, and they keep sending me automated replies, totally irrelevant. The first camera kept freezing, I had to constantly remove the battery in order to reset it.
The second one stopped working after about 2 minutes of use. The third one came with the updated firmware, and I cannot get any of my 3 computers to recognize the camera, besides, the battery only lasts 25 minutes after a full charge. Gopro should just recall all the new Hero3. I have 2 friends who have bought or received a hero3 as a gift, and they complain about the same issues as myself. So save your money and your time. This GoPros are overpriced junk.