Customer Review

124 of 133 people found the following review helpful
3.0 out of 5 stars great for about 1.5 years, July 30, 2007
This review is from: Hoover SteamVac Spin Scrub TurboPower Carpet Cleaner with Clean Surge, F5912900 (Kitchen)
This is great for about a year and a half, then it needs a lot of TLC.

First, you need to COMPLETELY clean out the collection chamber or it gets smelly. There are a lot of small corners, nooks and cranies that hold sediment in the collection chamber. They can't be reached with a toothbrush; you need a coat hanger with a rag wound around it. Also, if you have any pet hair or fluffy lint associated with your carpets, you'll need to disassemble the front part to get rid of the accumulation.

Suction is great until there is a year's worth of wear and tear. After about a year, the hose inside tore away from the fitting because there is insufficient 'slack' in the hose. THank goodness for duct tape. I'm now tired of retaping and am looking to purchase a new machine. (Not this one). Also, the accumulation as mentioned before seriously affects suction and its a nasty wet mess to take it all apart mid-cleaning.

The cap on the tank too is likely to lose its little rubber plug and you cannot use it any more to measure soap without dribbling all over the place.

The hand tool is only fair. You're better off squirting your steps and scrubbing them with a brush. It's good for sucking up the water.

I do like the brush configuration. THe round rotary brushes are much better than a single bar brush. These require a belt to drive them and the belts break easily.
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Showing 1-3 of 3 posts in this discussion
Initial post: Nov 12, 2007 5:59:10 PM PST
- says:
This model, unlike others, comes with a 2 year manufacturer's warranty. Why duct tape when you can simply have it repaired at no charge?

Posted on Mar 22, 2012 9:28:20 AM PDT
Serendair says:
You said you are looking for a new machine and while I realize this was back in 2007, did you find a good one?

In reply to an earlier post on May 3, 2013 8:48:31 AM PDT
LMY says:
you have to take it to a hoover-authorized repair or ship to them. usually, the rubber gaskets, brushes, and hoses need tending to and replacing -- wear/tear under normal use doens't fall under warranty and cost as much as a new machine to replace. I'm on my 4th machine. I only bothered to have one repaired that lost suction, leaked, etc. but good motor otherwise. Was $25 shy of cost of new machine.
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Location: Arlington VA

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