Customer Review

The manufacturer commented on the review belowSee comments
398 of 414 people found the following review helpful
2.0 out of 5 stars WARNING - NOT TRULY 3RD GENERATION, November 26, 2010
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This review is from: Flip UltraHD Video Camera 4 GB (Magenta) (Electronics)
Please see Cisco's response, below. I am glad Cisco has responded.

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I almost bought one of these until I read the fine print.

The "real" Flip UltraHAD 3rd Generation has 60 fps recording speed for better action shots AND electronic stabilization - two BIG features.

I can give up the 4 gb of extra storage on the "regular" model, but his "Black Friday" model blowing out at Walmart, Best Buy, and Amazon strikes me as a "come on" - it omits the two essential features that make the 3rd Generation Flips of interest - the higher frame rate (60 fps vs 30 fps on this one) and the stabilization. Read the specs and blurbs on the REAL model you need to be looking at:
Flip UltraHD Video Camera - Black, 8 GB, 2 Hours (3rd Generation) NEWEST MODEL
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The manufacturer commented on this review(What's this?)
Posted on Nov 30, 2010 2:25:28 PM PST
MWebb, thanks for your interest in Flip products. You are correct that the new 2 Hour UltraHD and 1 Hour UltraHD products do not have the same feature set. As you point out, the 2 Hour UltraHD features a 60fps capture rate and image stabilization; this product also has a new thinner and lighter design and features the FlipPort connector that will enable all sorts of new 3rd party accessories to extend the ways you use a Flip. The 1 Hour UltraHD features a 30fps capture rate and does not feature image stabilization. The product descriptions and content on the respective Amazon detail pages for these products call out the features that are specific to that product. We also provide a comparison page on our own website that points out the major differences between the products: http://www.theflip.com/en-us/products/specs.aspx.

While these products do not have the same feature set, both the 2 Hour and 1 Hour version are new products this year for Flip, and that is why they have both featured the 3rd Generation designation in the product name. Both products feature new chip sets, updated firmware, and the latest version of our FlipShare software. Furthermore, the new 1 Hour UltraHD product offers consumers a model of our best selling HD Flip video camera at an opening price point of $149 (Suggested Retailer Price) for the first time. Additionally, the Blue and Magenta colors that are available are entirely new to the UltraHD family. It is always our intention to be clear and direct about our products and their features; we apologize for any misunderstanding that may have resulted here. To avoid further confusion, we have asked Amazon to remove the reference to "3rd Generation" from the 1 Hour UltraHD product names.
 
 
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Comments

Tracked by 1 customer

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Showing 1-10 of 21 posts in this discussion
Initial post: Nov 26, 2010 10:23:15 AM PST
K. Peavy says:
Thanks for sharing, I almost didn't notice that myself!

Posted on Nov 26, 2010 10:35:46 AM PST
Leah3125 says:
Wow, ditto on the previous comment. I didn't notice that either in the rush of bargain hunting. Thanks!

Posted on Nov 26, 2010 10:54:13 AM PST
dstock3 says:
thats strange, i bought this model from best buy and the item description says it had 60fps and the image stabilization. maybe its just a typo.

In reply to an earlier post on Nov 26, 2010 11:53:20 AM PST
MWebb says:
I was at Best Buy this morning and the sign for the 8gb said 60 fps and image stabilization. In contrast the 4gb said 30 fps and was silent on stabilization. I read the small label on the 4gb version too, and it said 30 fsp and no mention of stabilization. I then came home and read the Amazon description which confirmed the lack of these features on the 4 gb. I think the stabilization is critical, based on personal experience with the older edition and on online reviews stating the stabilization eliminates those "Blair Witch" jiggles.

An alternative to both the Flips is the more reasonably price Kodak zi8 which has at least stabilization:
Kodak Zi8 Pocket Video Camera (Black)

Posted on Nov 26, 2010 12:00:37 PM PST
Actually I just read a comparison report on this new model on Consumer Reports and they mentioned that the quality of both images are actually so similar that the higher price model doesn't make any sense. They even go as far as saying that the HD version vs the non HD version images are almost identical. Very soft compared to any real HD video camera.

In reply to an earlier post on Nov 26, 2010 2:45:40 PM PST
ShoppaHaulic says:
Yes!!! Thank you sooo much, and also to all of you who commented here...all of you just helped me big-time!!!

In reply to an earlier post on Nov 26, 2010 4:20:31 PM PST
MWebb says:
Thanks Gary I subscribe to the online edition of Consumer Reports. They say the Flip Ultra HD has not been tested. Do you have an online link or magazine date? Or maybe it made it to print but not online yet? Just to double check Consumer Reports not Consumer Guide? Sometimes people mix them up.

Posted on Nov 26, 2010 8:18:30 PM PST
filmex says:
What's deceptive about this? It has been apparent since the 3rd generation came out that the 60 fps and image stabilization is only available on the two-hour model, which is why it cost 50% more. The battery setup in this new 1-hour is more bare bones than the second gen as well, but I ordered one for a Xmas present because that $99 price (no tax or shipping) is hard to beat.

Besides, most of the tech reviews noted there was some trade-off in image quality in generating that stabilization in the 2-hour model. Besides, with a tripod, and the image stabilization feature (borrowed from the $1000 Final Cut Pro software) that is now in most iMac iMovie suites, you can deal with camera jitter. It's not like you're going to be getting a Steady-Cam processor on a $180 pocket video camera anyway.

It really depends on what you plan on using it for. Because I've seen some pretty amazing quality video shot by this 1-hour third gen video camera, which is why I ordered one on Wednesday.

In reply to an earlier post on Nov 27, 2010 6:53:05 AM PST
MWebb says:
You make good points, but we as consumers shouldn't have to root this information out. I think manufacturers should make it clearer which models have which features, especially when they are touting the features they leave out as really important on their "top" model. In fact, usually when they have a top model and secondary model, the names are different. That is what I object to. We are somewhat technical, but what about the average buyer?

Posted on Nov 27, 2010 9:08:49 AM PST
Jack Crime says:
Amazon....is it or is it not a 3rd generation. The statement not truly a 3rd generation implies it is 2 1/2 generation model????
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Review Details

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3.7 out of 5 stars (173 customer reviews)
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MWebb
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Location: Berkeley, CA

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