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Customer Review

82 of 84 people found the following review helpful
1.0 out of 5 stars Warning: NOT UL approved for good reason, August 9, 2011
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This review is from: 4-Port Wall to USB Travel Adapter Charger for Cell Phone, Mp3 Player or Other USB Powered Devices - Fold-up/Flip-down AC Prongs for Convenient Storage (Electronics)
I've been using this 4-port USB hub for about 6 months and it worked fine until the 2-prong AC plug portion fell off. If you look at the picture, you can see where the AC connector attaches to the main body, what you can't see is that the only thing holding these together is 2 thin plastic prongs < 1/8" thick. Anything more than a slight bump and the body breaks away. The really bad part is that when this happens, the AC plug is probably still in the socket, leaving 2 energized metal pins sticking out for someone to brush up against.

When I saw this, I couldn't believe Underwriters Laboratory would have approved such a dumb design. Of course, they didn't. There are 6 compliance symbols on the side, but none of those are UL. I've observed the process of getting UL approval before and I can guarantee that if this was submitted to them they'd laugh it out the door. Seriously, this product should be pulled by Amazon for safety reasons.
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Showing 1-3 of 3 posts in this discussion
Initial post: Sep 27, 2011 12:59:50 PM PDT
S. Luo says:
FYI, UL approval cost more than $10,000. Not every company can afford it on every single product. Not having the UL symbol does not necessarily translate to a bad product.

In reply to an earlier post on Jan 18, 2012 10:12:52 PM PST
Mark Twain says:
But having it does mean a good product and when a UL approved product is available for so little why take the risk? What are you the manufacturer?

Posted on Feb 4, 2013 3:51:09 PM PST
Scott,

Thank you for posting a review.

We are sorry to hear that you had trouble with your XTG-AC4USB.
Please let us know if there is anything we can do to help

Thank you
BatteryWorld Customer Service Team
support@batteryworld.com
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