316 of 325 people found the following review helpful
In the words of Intuit's CEO Aaron Patzer: "Holy crap!"
, February 25, 2010
When Intuit's CEO Aaron Patzer joined the company, he remarked, "Holy crap, we haven't put one of these out in three years."
Amazingly, he added: " It's called 'Mac Essentials' because it's got the essential features used by 80 percent of the users we've surveyed and talked to."
Patzer's notion is that something is better than nothing, and that next year he will issue a more complete version, bridging the gap between 80 to 100 percent, to make it fully functional. No, Mr. Patzer, sometimes nothing is better than something, especially when it's software like "Quicken Essentials" that was pulled out of the oven half-baked, served up on a silver tray, and dished out to Mac users who are going to find out that it's just cardboard cuisine.
Mr. Patzer, as a longtime Quicken user since its inception, I've got to say: I've used financial software packages for a long time, from various companies. I know them well. And this latest 'Mac Essential' is no software financial package worth our time or money; it's hobbled beyond human imagination, robbed of one of its most essential -- yes, essential! -- feature: to pay bills online or pay bills by printed check, neither of which is supported by this new, "improved" software.
Let me repeat myself for emphasis: YOU CANNOT PAY YOUR BILLS WITH THIS SOFTWARE. YOU CAN'T PAY ONLINE AND YOU CAN'T PRINT OUT CHECKS.
For $60 prepub and $70 at full retail, this product is the worst piece of Mac software for the financial market ever coded. Others have, rightly, railed against all of its other deficiencies, but the lack of a financial package that won't allow bill payment is such a colossal error that it'd be like engineering a car and deciding there's no need to put an ENGINE in it because you should just park it and enjoy the view. (This software allows you to VIEW your current financial picture. You just can't use it for much of anything else. Looks pretty, but that's about it.)
The inability to export data to TurboTax -- another essential feature that's present in the current version -- is also missing.
This software just ain't ready for prime, and don't let Mr. Patzer convince you otherwise.
I'm sending this back to Intuit for a full refund, with a letter addressed to Mr. Patzer explaining to him that in the software business, the presumption is (a) when you offer a so-called improved version that's a giant leap backward, don't charge $70. As is, this software pretty much offers nothing but a quick picture on your finances--it can't DO anything with that data, however. Furthermore, on that basis, it'd be worth, maybe, $10 to me; and (b) I had to check my birth certificate, which clearly shows I was not born yesterday.
I'm sticking to my current version, which has all the features this version has omitted.
Mr. Patzer should fall on his sword for this one. When he said "Holy crap" upon finding out that the Mac version of Intuit had been ignored for three years, he was right to be surprised. Ironically, we, too, have been surprised: Who'd have thunk that after three years of gestation, this "new, improved" version is the best they could come up with?
Unfortunately, he seems to think we, as long-time customers that have supported his company with our dollars and entrusted his flagship financial product, Quicken, with our fortunes (large and small), will be happy with this misbegotten, rushed-to-press, hobbled, inadequate, unimaginative, and largely dysfunctional/nonfunctional software, for which we should be happy to pay $70.
Bottom line: I, and a legion of Mac computer users, can only quote his immortal, telling words, which should be emblazoned on every piece of "Quicken Essentials for Mac": "HOLY CRAP!"
In my considered, informed opinion, this product is wet, moist, and odoriferous. It's a piece of -- should I even have to say it? -- crap.
Help other customers find the most helpful reviews
Was this review helpful to you?