Customer Review

93 of 139 people found the following review helpful
1.0 out of 5 stars Sent wrong size and no exchanges!, June 7, 2011
By 
This review is from: VANS Unisex VANS AUTHENTIC SKATE SHOES (Apparel)
I ordered regular black vans authentic shoes with the white rubber bottom and white laces. I ordered them in a men's size 9 and received a size 8. I then found out that the seller has a no-exchange policy. It was such a hassle to have to ship the shoes back only to find out that I could not have the correct size sent back to make up for THEIR mistake. The slip inside the box even said "size 9." Once they received the shoes I sent back, I got an email saying size 9 was out of stock. I wish they would have sent me this information before going through all that pointless trouble.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments


Sort: Oldest first | Newest first
Showing 1-10 of 10 posts in this discussion
Initial post: Jun 29, 2011 12:17:07 PM PDT
Reviews are for products, not service.

Posted on Jul 3, 2011 5:58:49 PM PDT
Donna V. says:
Thank you for the info about this seller. It helps me know if I want to take the chance on buying from them.

Posted on Jul 3, 2011 8:47:47 PM PDT
Kenny Zhu says:
Same, thanks for the heads up.

Posted on Sep 12, 2011 5:20:28 AM PDT
Please delete this comment. This review section is specifically for the product, not the seller.

Posted on Dec 30, 2011 6:37:40 PM PST
B. Barker says:
I had the SAME problem! I figured it was just poor luck but it seems to be a consistent problem.

Posted on Jan 30, 2012 4:40:54 PM PST
E. Foster says:
This is the review section for the shoe not the seller. There is a seller review available. This doesn't help people when they want to buy this item. However, it is good to know that the seller sucks.

Posted on Aug 3, 2012 2:19:21 AM PDT
NDME says:
Hi, this depends on which seller it is. I ordered from Trendi-USA and they got my order wrong, but they sent me a pre-paid label and I shipped it back to them which only took 2 days. They replied quickly and their service was good.

Posted on Mar 9, 2013 8:03:42 PM PST
Milton Diaz says:
shoezoo, should be better in to give the information about the sizes, i ordered size 8 and saw in the order size 6,5,then i cancelled the order.

Posted on Jul 9, 2013 11:06:55 AM PDT
Brady says:
This is for PRODUCT reviews, not SELLER reviews. These types of reviews don't help when you can buy the product from multiple sellers. Sadly it seems that people are unable to comprehend this fact, as is evident by the amount of people marking these comments as "unhelpful".

Again, let me make it clear- ITEMS SHIP FROM MULTIPLE SELLERS. Comments regarding a seller's service does NOT help since the next time someone orders this same product it could be from a DIFFERENT seller.

In reply to an earlier post on Jan 16, 2014 1:47:44 AM PST
Last edited by the author on Jan 16, 2014 1:49:46 AM PST
passerby says:
This reply is to Milton. It's 8 in women's 6.5 in men's . Says so in the description not their mistake.
‹ Previous 1 Next ›

Review Details

Item

4.4 out of 5 stars (687 customer reviews)
5 star:
 (462)
4 star:
 (123)
3 star:
 (48)
2 star:
 (22)
1 star:
 (32)
 
 
 
$45.00 $36.07
Add to cart Add to wishlist
Reviewer


Top Reviewer Ranking: 6,982,813