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Customer Review

91 of 97 people found the following review helpful
1.0 out of 5 stars Not a real warranty, June 18, 2012
By 
This review is from: SquareTrade 3-Year TV Protection Plan ($1000-$1250) (Electronics)
This is not a real extended warranty. They only cover you up to the amount you paid including all the potential service calls. So if you have several service calls you may end up using up all your warranty and still have no TV. If you are lucky and the TV is not repairable on the first try you will get your money back. If you get a repair then you only entitled to what is left after the repair. So for example for $500 TV after a $200 service call you will be left with a maximum of $300 for all future repair or replacements. It maybe cheaper, but you get what you paid for.
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Showing 1-1 of 1 posts in this discussion
Initial post: Aug 1, 2012 2:37:24 PM PDT
Hi yep,

We're sorry to hear you're not happy with your SquareTrade experience. SquareTrade keeps customer satisfaction at its very core and we will definitely take your feedback to heart.

If you have any further questions, I'll be happy to answer them for you at rebekahhelps@squaretrade.com.

Regards,
Rebekah H.,
SquareTrade
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