Customer Review

100 of 105 people found the following review helpful
2.0 out of 5 stars Worthless after 3 months, December 3, 2009
This review is from: OtterBox Impact Case for iPhone 3G/3GS - Black (Wireless Phone Accessory)
After about 3 months of fairly light usage this case stretched just enough to cover the proximity sensor of the iPhone. This prevents the phone from lighting up when you pull the phone away from your face after you are done talking, which means you don't see the "end call" button. We thought it was the phone dying at first until doing some research to find out the cheaper cases were doing this. Took the case off and phone works perfectly fine.

There are far better cases for an extra $5 like the iSkin. Or if you can go $30, the Defender (made by same company) has served me well other than the belt clip.
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Comments

Tracked by 1 customer

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Showing 1-5 of 5 posts in this discussion
Initial post: Dec 31, 2009 11:37:07 AM PST
Tarun Tyagi says:
I agree with this user.. Its been only one month and its has started to become loose. Go buy a better cover.

Posted on Mar 14, 2010 10:36:05 PM PDT
April says:
I bought the white colored otterbox impact cover one month ago and had trouble with the proximity sensor within last two weeks. When i pull the phone away from my face, after talking or even mid-call, the "end call" button will not light up. I had to resort to giving it a firm "swing" with my wrist to get it to light up... I had wondered if the white cover being so close to the sensor played into the "non-lighting" factor.

I have heard compliments from others who like the black version of this cover... the white one does not work well, at least on the 3GS version. It's too bad, otterbox makes some great stuff!

Posted on Jul 2, 2010 6:25:17 PM PDT
My white otter box cover did the exact same thing. I thought my phone was the problem until I removed the cover and it worked great. We put the cover on my husband's iphone and his screen would not light up either. I'm very disappointed with the product. Wish I could get my money back.

Posted on Sep 8, 2011 8:47:05 PM PDT
mine has done the exact same thing!!!! i hate silicone now and will never do this again

Posted on Oct 4, 2011 10:26:31 PM PDT
Same thing happened to me. The sensor got blocked by the cover and would de-activate the screen. Phone worked fine after I took the case off.
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Location: Las Vegas, NV

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