177 of 207 people found the following review helpful
Didn't Last Long!,
This review is from: Polder Digital In-Oven Thermometer/Timer, Graphite color (Kitchen)
I got this for Christmas (it was on my wishlist) and I was delighted. It preformed well the first couple of times I used it. The third time, it put up an error code (Hi). When I looked at the instructions, I found that this means the cable has been damaged and needs to be replaced. What the &@%#??? I used the thing THREE times. Sent an e-mail to the company about it and, of course, got no response. My advice? Look elsewhere. Disappointed...
Tracked by 4 customers
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Showing 1-10 of 10 posts in this discussion
Initial post: Apr 10, 2012 3:52:50 PM PDT
thanks, i'm wanting one for a bbq. i was wondering how well they hold up with closing the lid on it all the time.
Posted on Nov 16, 2012 11:04:58 AM PST
K. Robinson says:
I had the same experience. After three uses it says "Hi". I haven't tried contacting the company yet, but I am past the return window from Amazon.
In reply to an earlier post on Dec 6, 2012 7:52:29 PM PST
Last edited by the author on Dec 6, 2012 7:52:52 PM PST
K. Robinson: If it's defective it doesn't matter if you're past the return window. If you bought it from amazon, you can still return it if it's defective.
In reply to an earlier post on Dec 7, 2012 7:54:32 AM PST
It was a gift. No original paperwork so how can I send it back? B esides, it's long since been trashed.
In reply to an earlier post on Dec 7, 2012 8:10:08 AM PST
Last edited by the author on Dec 7, 2012 8:10:44 AM PST
Sorry, I meant my comment for KRobinson who posted a few weeks ago saying his/her thermometer was beyond the return window.
Posted on Mar 24, 2013 9:58:36 PM PDT
I have had this happen twice in the past (once was my mistake, the other when the hubby used it in the hot hot hot bbq). I was able to order replacement probe/cable on Amazon. The unit was fine, just melted the cable...They're not kidding when they list the maximum heat of 450f!
In reply to an earlier post on Mar 25, 2013 6:57:19 AM PDT
I've long ago given up on any kind of digital thermometer. No matter which one(s) I've tried, they all crap out in short order. I'm back to my old stick type thermometer. I just have to have patience as it takes the reading, since it's NOT an instant thermometer but at least it keeps on tickin' without fail!
In reply to an earlier post on Mar 27, 2013 10:37:56 AM PDT
W. Cox says:
Ditto here, Davejostef. Two different brands, same design, the weak link is the probe. Whoever makes these things needs to do a complete redesign of the method of sealing the metal probe to the cable.
In reply to an earlier post on Dec 9, 2013 6:24:52 PM PST
Cindy L. Cook says:
While I do really like my thermometer, I did "ruin" it using it in the bbq grill. The probe started to melt and separate from the cord. Eventually, it quit working, though I only needed to replace the probe - not the whole unit.
In reply to an earlier post on Feb 9, 2015 9:28:03 AM PST
Jay Burn says:
This failed to work the first time is tried to use. it. Unfortunately I was ONE DAY past the return exchange date and Amazon and the Polder Company failed to help me exchange it for another. I am going to buy another probe, but NOT from this company which is obviously oblivious to the notion of customer satisfaction.
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