Customer Review

55 of 59 people found the following review helpful
1.0 out of 5 stars "You get what you pay for", April 1, 2013
Verified Purchase(What's this?)
This review is from: Generic 7-Port USB Hub with ON/OFF Switch, Black (7 Port USB Hub) (Personal Computers)
Paying just $5 for a USB hub shouldn't produce great expectations. At this price it's not worth my time pursuing a claim, nor even repackaging and returning it. Although a terrific design conception, functionally this hub is so unreliable, it's now dumpster bound.

Even with the optional, extra-cost power supply, its ability to run even a single USB external drive, let alone multiple ones, is hit or miss. In my couple days of trials it's literally 50/50. When it DOES successfully recognize a drive, Windows tells me it's only a USB 1.1 connection, and asks, why can't I use a USB 2.0 port instead? Often my mouse and keyboard freeze, also running from the hub. Then, transferring data thru the hub is painfully slow, suggesting Windows was right, it's only recognizing the hub as a 1.1 connection. Connecting those same external devices directly to my computer produces dramatically faster, more reliable results.

Tried various trouble-shooting, eg, connecting using different media, using different drivers, etc. I discovered eForCity doesn't offer, advertise or support this device with drivers, or any other tech support. As I look around the web, I see several other visually, dimensionally, and functionally identical units sold under other brand names. None of them offer tech support or drivers, either.

I bought this hub because of the really smart design. I figured at this price it was worth a try, but if it didn't work, the joke was on me. So I'm chuckling as I write....
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Tracked by 1 customer

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Showing 1-5 of 5 posts in this discussion
Initial post: Jan 9, 2014 11:11:46 PM PST
Rogero says:
I have ordered 2 of them for my work needs and both act the same way you have described it, both in the trash bin now... I will be looking for the better branded models now.

Posted on Mar 27, 2014 4:41:01 PM PDT
Had the exact same experience: Junk, not worth the trouble to return. It appears to have an input for a power supply that didn't come with the item, so that may be the problem.

In reply to an earlier post on Jun 7, 2014 8:18:21 PM PDT
Daniel says:
a standard usb port only supplies 500mA. Most external drives require 500mA, else they won't power up. It's not fair to blame the product for a limitation of your computer. I believe most external drive manuals recommend connecting directly to the computer to prevent this exact scenario.

In reply to an earlier post on Jun 7, 2014 8:47:56 PM PDT
Last edited by the author on Jun 7, 2014 8:57:01 PM PDT
Roy H. Andes says:
All my drives had independent power sources, but the USB still couldn't recognize them. AND they are now working just fine connected thru a competitors USB hub.

In reply to an earlier post on Jun 8, 2014 5:06:41 PM PDT
Rogero says:
Sorry I forgot to mention that I have tested both Hubs with an external power supply (5v, 2A) connected to the Hub and which should be more then enough to power 3 to 4 external hard drives, but the problem is that the Hub pcb itself is not even detected by windows 7, and yes i have tested it on several systems and laptops, a defective product 100%

After the disappointment and the $ wasted on 2 Hubs + 2 Power Supplys, Now I am using this excellent Hub to connect 3 external hard drives without any problems at all-->
Plugable® 7-Port USB 3.0 SuperSpeed Hub with Dual Charging Ports and 25W Power Adapter (Windows, Mac OS X, and Linux Support with Full USB 2.0 Backwards Compatibility - VIA VL812 Rev B2 Chipset with Latest 9095 Firmware with BC 1.2 Charging Support for Android, Apple iOS, and Windows Devices, Charges Apple iPhone (6, 6+, 5s, 5c, 5, 4s, 4), iPad (Air, Mini, Retina), iPod, Samsung Galaxy S Tab Note, Google Nexus, Motorola Droid, HTC, Nokia, and More)
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Location: Helena, MT USA

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