Customer Review

12 of 17 people found the following review helpful
1.0 out of 5 stars Major Regret, August 23, 2012
Verified Purchase(What's this?)
This review is from: Seagate Backup Plus 3TB Desktop External Hard Drive USB 3.0 (STCA3000101) (Personal Computers)
I bought this to replace a smaller (Seagate 2.5") drive. I figured 3TB would last me for a while (I shoot a lot of large RAW images). The USB 3 specification was welcome because I could get the best performance using it with my MacBook Retina Display. I also liked the fact that there were adapters available to use the same drive with Thunderbolt. So much for specifications. This drive is painfully slow, another reviewer indicated that some of the devices ship with 5400rpm drives. I think I must be one of the unlucky ones. It slows down my machine, it is worse than the 2.5 it replaced. Now, to add insult to injury the 3.0 adapter no longer fits properly with the main body of the device meaning that the drive intermittently shuts off and I have to wiggle it to try to get contact and re-mount the drive. This 'wonderful' adapter technology is simply not ready for prime time. I just wish I could get my money back and will NOT be buying or advising any of the people who consult with me to buy this brand. Most irritated!

UPDATE: It appears that the problem is the USB 3.0 cable - at least with the drive disconnection. I tried a couple of other cables and those seemed to work okay. This is a deal breaker - bad cable makes the entire product fail.
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Tracked by 2 customers

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Showing 1-2 of 2 posts in this discussion
Initial post: Oct 21, 2012 4:57:15 AM PDT
John Moen says:
Seagate Backup Plus 1 TB USB 3.0 Portable External Hard Drive STBU1000101 (Silver)I have significant connection issues with this device. I have tested all conditions... and the only errors that occur consistently is related to their cable. It is clearly unstable because of this 3.0 cable, whether in a 2.0 or a 3.0 connection. Random connect failure. Today I ran a verify on the disk, and to no surprise.... many errors were corrected. That cable needs to be recalled/replaced based on my experience. How sure, well just 'jiggle' the USB 2.0 connector to the port on the computer.....viola.... connection. Not Good Seagate...QC FAIL. Manufacture specification FAIL...

In reply to an earlier post on Feb 25, 2013 3:27:15 PM PST
Daddo says:
I am having the same cable problems and am really nervous about losing all my work. All you have to do is move the table cloth that's touching the cable and the drive disconnects (and then wants to reformat!!). I didn't realize I needed a WD drive as a backup to my Seagate!
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D. Apeji
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