Customer Review

231 of 236 people found the following review helpful
5.0 out of 5 stars No leaks, no spills! Nicely designed machine. Here's why.., December 6, 2002
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This review is from: Black & Decker DCM2500W SmartBrew 12-Cup Coffeemaker, White (Kitchen)
We all know the problem coffee makers. They have mysterious water leaks, they don't drip into the carafe correctly, the filter basket overflows if it isn't perfectly in place.
Black and Decker (B&D) has designed a coffee maker that is inexpensive and simply eliminates those problems...
How I know:
I got this coffee maker for the office. We brew at least three 12-cup pots a day. We've done about 100 pots WITHOUT A SPILL OR LEAK. I highly recommend this machine.
What I know:
The "Perfect Pour Carafe" is great. B&D just gave it a wider spout! What a concept! You wouldn't think a handle makes a big difference, but when you're carrying 12-cups-worth of water or coffee, you will suddenly appreciate this excellent handle. This carafe even looks nice.
The filter basket does not swing out, nor must you hold it in one hand while you add the coffee. Swing-out baskets are the ones that overflow when you don't close them perfectly, and slide-out removable baskets leave only one hand for the scooping chores. This basket can be removed to dump the old grounds, but is then replaced in the machine so both hands are free.
That is because the lid opens up to expose the filter basket and the unobstructed, large water resevoir. No careful aiming or water splashing off of useless plastic grates when filling. There is a strange looking, hinged "shower head" that delivers the hot water to the filter basket. It is simple in design and works well.
The lid closes securely and pins down the removable filter basket to further eliminate human error in basket positioning.
Even the "sneak a cup" mechanism is simple and effective. It is simply a rubber stopper on a simple lever. The carafe can be placed in a "wrong" and possibly overflow-producing position, but if you place it with the handle straight out, you can't go wrong.
Water level is indicated externally on both sides of the machine.
Auto shut-off after two hours is essential in our office. It works and the coffee is kept quite hot during that time.
Easy to clean (buttons are water/coffee proof).
Need I say more?
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Showing 1-1 of 1 posts in this discussion
Initial post: Oct 25, 2008 3:55:30 AM PDT
Mateo says:
This review reeks of having been planted by the manufacturer. Will not buy on that basis alone.
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