Customer Review

23 of 26 people found the following review helpful
4.0 out of 5 stars A quick look at the hp 1025, November 16, 2010
This review is from: HP LaserJet Pro CP1025nw Color Printer (CE914A) (Office Product)
I've been an HP user for years and have been reasonably pleased with most purchases. The CP1025cn printer is another nice product from HP. I just bought the printer for home use. My wife and I both have laptops that we use with a wireless access point. The thought of being able to print without connecting to the printer was very appealing. The setup on my wife's computer went very quickly. My computer was a different story. For some reason the install failed and from there on it was downhill. The install software insists on removing all files and rebooting if the previous install failed. For some reason it would not clear what ever registry entry it made and continued to do the delete reboot cycle on every attempt. After 4 hours on chat with HP they finally said it had to be passed on and they would call me in the next 3 or 4 day's. Since I'm out most of the time that wouldn't work. It occurred to me finally that I might be able to do a system restore and clean everything up. Tried it and the next install attempt completed in just a few minutes. So I guess I would recommend a restore point being set prior to installing this printer. Fortunately, a windows update had occurred just a few days ago and a recent restore point had been automatically set. Since I've only had the printer for a short time I can't really say anything about reliability but text and color printing are acceptable for home use. The paper feed makes a clunk noise every time it feeds a sheet but thats about the only negative I have at this point.
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Review Details

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3.0 out of 5 stars (129 customer reviews)
5 star:
 (41)
4 star:
 (20)
3 star:
 (12)
2 star:
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1 star:
 (42)
 
 
 
$229.00 $189.99
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Location: Pendleton, IN United States

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