Your Garage Best Books of the Month Amazon Fashion Learn more nav_sap_plcc_ascpsc PME Fire TV Stick Sun Care Patriotic Picks Shop-by-Room Amazon Cash Back Offer AllOrNothingS1 AllOrNothingS1 AllOrNothingS1  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis AutoRip in CDs & Vinyl Segway miniPro
Customer Review

185 of 190 people found the following review helpful
2.0 out of 5 stars Not ready for prime time, October 15, 2012
This review is from: Quicken Deluxe 2013 [Download] [OLD VERSION] (Software Download)
I was perfectly happy with Quicken 2012 but when I saw that 2013 had an iPad app I had to take the plunge. Throughout my day, I spend a lot of pocket cash that I often forget about, and the idea of being able to enter transactions directly on my iPad and then sync them when I got home was *very* appealing to me since I'd often end a month with a few hundred dollars in "pocket cash" when my wallet only had $20 in it.

However, the cloud experience just flat out does not work. I added all of my accounts, but when I log into the iPad App it tells me to go to my computer and add the accounts. I've tried cloud sync several times. After about 5 minutes, a window pops up that "Quicken has stopped responding" with options to close the program or continue waiting. I picked "Continue" then took my dogs for a walk, only to return 20 minutes later to the same message and I have a *VERY* fast Internet connection (it took about 1 minute to download the Quicken program itself).

After doing some research on the web, I saw that a lot of users were not only having trouble with the iPad app, but were LOSING DATA. This thought terrifies me, so I temporarily turned off cloud sync.

As for the rest of the app, nothing really new and exciting. It does what Quicken is supposed to do.

I'm giving it two stars because the basic app itself is functional, but I feel Intuit has really misled the consumer into upgrading with the idea of a cloud-based iPad app when this app isn't working properly.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
  [Cancel]

Comments

Track comments by e-mail
Tracked by 1 customer

Sort: Oldest first | Newest first
Showing 1-2 of 2 posts in this discussion
Initial post: Oct 15, 2012 2:28:52 PM PDT
Kathryn says:
(MANUFACTURER)
Hi John,
I apologize that you've had a poor experience with Quicken 2013. We are working non-stop to correct the issues some users are experiencing with sync, and hope to have all of these issues fixed very soon. If you encounter any more problems, please email me directly at forumfeedback@intuit.com and I can help you.

Hope this helps,
Kathryn
Quicken Support Manager

In reply to an earlier post on Jan 5, 2013 1:56:57 PM PST
Last edited by the author on Jan 5, 2013 1:57:27 PM PST
I am so grateful to Amazon for providing this forum. I would love to get Quicken on my iPad and not have to record everything on the computer but it is obvious to me that the time is not ripe. I remember the problems I had the last time I changed the Quicken I was using. Solvable, but not anything I have time or patience for now. Good luck fixing Quicken 2013. Maybe you should GIVE it away to some people and get some positive reviews.
‹ Previous 1 Next ›