Customer Review

2 of 3 people found the following review helpful
2.0 out of 5 stars Does Not Play MPEGs, Remote does not work., December 16, 2013
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This review is from: Pandigital 8 inch Photo E-Mail Digital Photo Frame (Electronics)
My rating is an average of 5 for appearance, design, and features, and zero for functionality. The product itself is very nice. The display has a nice resolution and very good color. The fact that you can remove the electronics portion and switch frames and/or matting is very clever. The frame glass is actual glass so no need to worry about scratches or damage from cleaning chemicals. The layout of the controls and electronic functions is also very good. However, this frame does seem to have two major flaws that, for my application, doom it to a poor rating: the remote and movie playing.

The remote has a magnet which allows it to be "hung" in the back of the unit which is very cool. Unfortunately, the remote does not work. I confirmed the batteries had sufficient voltage. I confirmed the remote's LED transmitter was sending a signal (although it is infrared, the flashing can be "seen" with a digital camera). The frame did not respond to the remote except for one time and did not respond again after that. At some point, I gave up, concluding that it should not be so difficult to use.

The second issue is movie playing. Previously, I had bought a competitor's frame which plays mpegs. It worked right out of box and, in hind-sight, gave me a false sense of security regarding this feature. This frame does NOT play mpegs. No, it ONLY plays .avi and more specifically MJPEGs. I had not heard of that movie type so I did my research and got a movie file-conversion program. It turns out that there is NO avi standard. I tried 10 avi variant's with different codecs, frame-rates, and frame size but NONE of them worked. It is possible that I could have found the magic combination but at some point, I gave up. Again, I concluded that it should not be this difficult to use.

Summary:
Pros- Nice looking unit, great picture, very good for still-images, swappable matting very cool, real glass very cool
Cons- does NOT play movies, the remote does NOT work.

Since this unit was purchased specifically to play movies, I had to give it a poor rating. If you only want to play JPGs and do not care about the remote, then this unit will work well for you. You will like the other features previously mentioned as well If you want to play movies/ video clips then pass on this unit and get the allturek. I KNOW that one works.
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Review Details

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3.2 out of 5 stars (37 customer reviews)
5 star:
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4 star:
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3 star:
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