2 of 2 people found the following review helpful
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This review is from: Bates Men's High Gloss Durashocks Work Shoe (Apparel)I paid $88 for these shoes, a fair price. They're much more on Bates' website. They fit well and are very comfortable. The gloss, however, is somewhat "rippled" above the heel, around the back of the shoe on one of them. It's not noticeable unless you observe them closely, and my trouser leg edge covers it. Therefore, even though I'm a retired career Marine who likes perfection when wearing uniform items, I did not return them because I needed them a few days later for a veteran's funeral. I am part of the honor guard for a local Marine Corps League detachment and paying the proper respect to a deceased veteran was more important to me than returning the shoes for a minor discrepancy.
UPDATE: 6/28/13: A few days after writing the preceding product review, I was contacted by Cat5 Commerce, the company from whom I had ordered the flawed shoes (through Amazon)and they asked me to return them anyway. They also provided prepaid FedEx return shipping labels. Additionally, they informed me that Bates/Wolverine World Wide of Rockford, MI, was shipping a new pair and that I should receive them in 3 days. As promised, they arrived this afternoon and were perfect. I'm highly satisfied with the after-sale service that I have received. On that basis, I am revising my original 3 star rating to 5 stars. Thanks!