Customer Review

228 of 244 people found the following review helpful
3.0 out of 5 stars The PN60E6500 is well worth the extra $200, July 7, 2012
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This review is from: Samsung PN60E550 60-Inch 1080p 600Hz 3D Slim Plasma HDTV (Black) (2012 Model) (Electronics)
The product photo for these TVs (the 550 series) shows a matte, anti-reflective screen. This is misleading. The 550 series does NOT feature an anti-reflective screen. It has no anti-reflective coating at all. It is as reflective as glass, and consequently not the best choice for rooms with windows.

Amazon's product description for the 550 series is identical to its description for the next model up (the 6500 series). Reading the two descriptions, a reasonable person will conclude that the only difference between the 550 and the 6500 is the type of stand that the TV sits on. In particular, both TVs are said to feature a "Real Black Panel" and both screens are shown with the same matte finish. So why not get this TV (the 550) and save $200?

Here is the crucial difference: This TV (the 550) has the basic "Real Black Panel," which Samsung describes as an "advancement in software technology that provides deeper and darker black levels for bolder hues, higher contrast, and smoother, clearer picture quality." In other words, the basic "Real Black" is purely a function of software, not of anti-reflective coating.

The 6500 on the other hand has "Real Black Panel Pro," which Samsung describes as "An advancement within the panel structure of the plasma and a software improvement that depicts blacker blacks, bolder color, higher contrast and exceptional picture quality. This technological improvement provides the most cinematic viewing experience available." In other words, it has the software as well as the anti-reflective coating that distinguishes the high-end Samsungs. Amazon mentions that the much pricier 7000 and 8000 models have "Real Black Panel Pro," but neglects to mention that the 6500 has it too.

Again, it depends on the lighting situation in the intended room, but in most situations, the 6500 is well worth the added expense.
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Comments

Tracked by 4 customers

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Showing 1-10 of 13 posts in this discussion
Initial post: Aug 6, 2012 6:38:55 PM PDT
Tiny Portal says:
You have enhanced everyone's knowledge about this particular model in a clear and concise manner. Informative and useful: Many thanks for your review.

In reply to an earlier post on Aug 26, 2012 11:08:12 AM PDT
Mr. Hyatt says:
How was it shipped, UPS, FED X or private shipper. I need to know if the 60" is too large for UPS or Fed X.

Posted on Sep 19, 2012 7:51:38 AM PDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Nov 5, 2012 9:40:14 AM PST
Last edited by the author on Nov 5, 2012 9:55:25 AM PST
Peter Sale says:
Dear J. Beacher,
Very useful review. Many thanks for sharing.

Sadly, the 6500 series of this 51" Plasma, the Samsung PN51E6500 51-Inch 1080p 600Hz 3D Slim Plasma HDTV (Black), is now closer to $400 more than it's 550 series sibling at $1247 on 11/5/2012 on Amazon. Also, some PN51E6500 reviews complain of buzzing. Do the 550 series plasmas suffer from this "buzzing" issue?

In reply to an earlier post on Nov 18, 2012 8:01:14 PM PST
J. Beecher says:
Hi Peter,

The "buzzing" allegations have always puzzled me. Unless your hearing is super-sensitive, I wouldn't worry about that issue. In any event, any 60" Samsung plasma is probably going to buzz as much as any other 60" Samsung plasma. I took delivery of both and the 6500 is vastly superior to the 550, irrespective of price.

In reply to an earlier post on Nov 18, 2012 8:02:12 PM PST
J. Beecher says:
That's why I gave it a 3 star.

Posted on Nov 26, 2012 1:14:30 PM PST
DennyColt says:
Thank you. I didn't realize that they were so deceptive in their practices. I was all prepared to order this but I switched my decision to a Synergy.
Thank you again.

In reply to an earlier post on Feb 10, 2013 9:45:20 PM PST
S. Churan says:
That is too bad ... as my research so far has revelaed that Panasonic is the leader of Plasma followed by Samsung and that the models 1 or 2 from the top will give you a fanatastic piture for less than the top best of each brand. Please report back what you think of the off brand synergy. i will steer away from it, but it might help others who read this poost under the Samsung 6500 plasma

In reply to an earlier post on Feb 15, 2013 9:31:26 PM PST
Last edited by the author on Feb 15, 2013 9:39:25 PM PST
I own the 51E550 and I can tell you that the picture is wonderful if the room is not too bright. Even in a bright room the picture is certainly watchable. In truth, no plasma looks good in a very bright room - get a LED. I paid $697 delivered for the 51 inch E550. The E7000 is selling for $997 and the lesser model E6500 for $1300. I don't think The E7000 is worth the extra $300 and the E6500 is certainly not worth an extra $600. Consumer Reports rated the E550 essentially equal to the E6500/7000.

Posted on Feb 24, 2013 10:14:59 AM PST
Strat says:
"I took delivery of both and the 6500 is vastly superior to the 550, irrespective of price." "Vastly superior ," as soon as I read that your credibility goes to zero. My A/V dealer up in Chicago has both sets and that is a "Vast exaggeration." Some people don't like matte screens as they dull the picture, myself included. I can handle the herculean task of closing the blinds if it bothers me that much.
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