43 of 44 people found the following review helpful
Wonderful product; Wonderful customer service,
Verified Purchase(What's this?)
This review is from: Ozeri Nouveaux Electric Wine Opener with Removable Free Foil Cutter, Elegant Black (Kitchen)
At Christmas time, 2009, I purchased three Ozeri electric wine openers. I kept one and gave two as gifts. They are the easiest wine opener my arthritic fingers have ever used! Recently I was told the foil cutter and the recharge units were not working on one of the gifts. I contacted Ozeri directly and also Amazon.
Happily, Ozeri's Customer Service Specialist, Bryan, contacted me, sent a brand new replacement not just parts. I will certainly buy this product in the future from this seller.