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Customer Review

33 of 40 people found the following review helpful
1.0 out of 5 stars The quality went down the hill., December 14, 2011
This review is from: Timex Men's T498269J Expedition Metal Field Watch (Watch)
I had exactly the same watch for 4 years, it worked flawlessly. I loved it for its digital/analog feature, and the indiglo light. Unfortunately, I broke it last summer. I found the identical replacement in Walmart and bought it. After 2 weeks the analog part started stopping for few minutes and then taking off again couple of times a week. I didn't want to mess with it and returned it.

Walmart didn't have anymore of these watches and I was determined to find it. So, in September I found it here on Amazon and bought it. After a week the analog part stopped. I pulled the 3v battery out and tested it. It only had .24v in it, (it was probably stuck somewhere on a shelf for a couple of years) so I replaced the battery. For the next couple of months everything was fine.

Few weeks ago, I looked at the watch and noticed that the analog was about 30 minutes behind the digital time. I adjusted it, but the next day the Analog was 3 minutes behind again. I pulled the battery and tested it, it was showing 2.94v, almost full. So, since then so far everything is good, but I can not trust this watch anymore. It is too late to return it to Amazon. The warranty is 1 year, but I have to mail it to their repair facility in Arkansas at my expense with $8 check attached to cover return shipping. This is a complete BS warranty policy.

Do I want to spend around $12 to fix the $40 watch? Probably not. So, since I had same problem with 2 different units in a row, obviously Timex let me down on this one.

I would not buy it again.
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Showing 1-2 of 2 posts in this discussion
Initial post: Jul 15, 2015 7:34:07 AM PDT
Last edited by the author on Jul 15, 2015 7:42:39 AM PDT
Ms. Consumer says:
The same thing happened to me! I bought my watch in the summer of 2012 and it first stopped in November 2014. The jeweler told me it wasn't the battery and gave me back the watch with the analog running again. In March 2015 the watch began to sporadically stop like yours and kept going until it completely died one day, so I had the battery changed and it ran for a few months then did the same thing you just described and died again a couple of weeks ago. I investigated the idea of sending it back to Timex but decided to buy a new watch instead. I was thinking of buying the same model again because I like to set the digital part to the date and then not have to worry about having to reset the date every month, but now as I discover the ramifications of purchasing a watch that has been discontinued for years, I wonder about the quality of the stock that is sitting around in different places. I read that people were getting watches with run down batteries and had to deal with Amazon about it and it made me think that all those watches were probably returns. As much as I loved this watch, I think its time is done and I should move on to a better or newer engineered one with a warranty. I guess I'll just buy another watch model and hope for the best. I appreciate your help in making me think about the issues.

Posted on Oct 22, 2015 8:15:36 PM PDT
I had the same thing happen to me. I got this one not long after it came out originally and wore it for close to 7 years. It actually still works... I set it on a ledge at head height to get my shoes, belt, etc on after being molested by TSA. It slipped when I went to grab it and landed on the crown. It messed up the digital screen but the analog worked fine. I looked for quite a while to find a new one and finally got one on amazon. For a few months it worked fine, the analog part would stop working randomly. If I pulled the crown out and pushed it back in it would start working again, but I had to reset the watch at least one - two times per month. Then It just stopped working all together. The Indiglo worked, the digital part worked but I couldn't get the analog to work at all. Not worth returning it at this point.

I do wish Timex would design a new watch like it. I liked the metal band, and the case is lower profile I work in a hospital and the metal holds up well to hand sanitizer and frequent washings. They only have the nylon fabric or leather bands. Once they get wet (or worse) they stay wet. And I'm just not a fan of the rubber/plastic bands, they tend to wear out, rip, or fall off of the watch at inopportune times.
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