Customer Review

10 of 11 people found the following review helpful
5.0 out of 5 stars Top notch warranty service, March 10, 2012
This review is from: SquareTrade 3-Year Tablet Protection Plan ($600-$700) (Personal Computers)
I am a teacher and I use my iPad in class nearly every single day. It is my device of choice to both create and show lectures in my 'smart' classrooms, and as a Choir director I use it to edit music, occasionally to accompany my a cappella groups when we rehearse, and I use it as a score on my original compositions and arrangements. When my iPad broke from getting thrown off a music stand by someone rushing by, I panicked... teacher's don't make enough money to have 'disposable' gadgets. But I started my SquareTrade claim, and got confirmation that I'd be getting a check to replace the iPad.

I turned in my claim on a Wednesday, and on Thursday I had been emailed packaging directions and an overnight shipping label. I sent my broken iPad off, and within 4 days I had been given confirmation that they had decided to cut me a check for the purchase price of my 1st Gen, 16GB 3G iPad. The check was at my house in another 5 days (the weekend slowed them down)... so all in all, the entire process only took 10 days from my iPad breaking to having a check in my hand.

So, thank you Squaretrade for taking care of your customers. I'll be getting another iPad immediately, and I'll most certainly be buying a Squaretrade warranty for it as well.
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