Customer Review

65 of 81 people found the following review helpful
1.0 out of 5 stars Download won't work, July 16, 2013
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This review is from: Amazon Music with Prime Music [PC] [Download] (Software Download)
I'm used to going onto Amazon and playing the music I've purchased. Now I can't play my music and when I downloaded the PC program, my computer or actually Windows refuses to install it. I've installed many programs over the years so this is not user error. Why can't Amazon leave well enough alone?
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Showing 1-3 of 3 posts in this discussion
Initial post: Aug 20, 2013 11:55:49 PM PDT
Tahquitz says:
I had a similar experience. It's an easy fix for the installation; you just have to uninstall ALL previous versions of ACP BEFORE you attempt another installation.

In reply to an earlier post on Oct 30, 2013 1:13:43 PM PDT
Same experience. Will NOT install and I do NOT have any previous versions on my PC. The app worked fine on my iPad, but my PC wants nothing to do with it.

In reply to an earlier post on Sep 22, 2014 5:00:17 PM PDT
Thank you, I agree with you: leave well enough alone, Amazon. I have always used Amazon to download my music. Now I am unable to do so. I thought this app might help. I am so glad I looked at the reviews first. I guess I will have to find another place to get my music. Thanks for writing this and being hones.
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