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Customer Review

15 of 17 people found the following review helpful
1.0 out of 5 stars Good Concept - Drive crashed and all data lost, December 23, 2010
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This review is from: Apricorn Aegis Padlock 640 GB USB 2.0 128-bit Encrypted Portable USB External Hard Drive A25-PL128-640 (Grey) (Personal Computers)
I liked how the encryption worked on this drive. Because it was on a keypad there was no external software I had to work with, just plug in the drive, type in the password, and access the data. Very simple and straight forward.

Unfortunately the drive stopped working after only two weeks. I believe the drive itself failed because I could still enter the password but the drive would never be recognized by the computer I was working on. I tried it on three different computers before having the I.T. person at work look at it. He said the drive was dead and there was no (reasonable) way to recover the data.

Udate: I am now using a Satechi Lockdown case, which has a keypad like the Aegis, and it works great. You buy the case and then select your own (high quality) disk drive to install in it.
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Showing 1-4 of 4 posts in this discussion
Initial post: Mar 21, 2011 2:21:49 PM PDT
UV says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Mar 23, 2011 11:52:44 AM PDT
D. Gregg says:
1) Yes, I think a drive which fails after 2 weeks sitting on my desk is worth 1 star (or less).

2) My data was backed up on a raid drive system - it is still a pain to loose any data and a waste of my money and time to deal with a bad drive.

3) I provided the background information about how I tried to recover the drive so others would realize this is actually a drive failure and not a potato head who was trying to plug the USB into a firewire port.

Posted on Feb 1, 2012 5:26:22 AM PST
I believe the potato head is UV. If a drive fails after 2 weeks this guy is expected to send if off for data recovery? Data recovery has nothing to do with the fact that he had a defective unit which is what he is reporting here. If I bought a hard drive and it failed in such a short time I would give the product less than a 1 if possible. If the company's customer service was great I would revisit the review and boost it some. If the replacement drive performed as expected I would update the review and note that the first drive was probably a lemon.

In reply to an earlier post on Nov 18, 2012 2:49:23 PM PST
A drive should not fail after 2 weeks and recovery is a royal pain. When I buy a drive specially one for important data worth protecting then I want it to work! Sure I really want to send my tax returns to someone to "recover" no thank you.
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Review Details

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Reviewer

D. Gregg
(REAL NAME)   

Location: San Diego, CA

Top Reviewer Ranking: 1,304,412