I'm saddened and surprised to read your review.
Saddened, because Tom and I put a lot of effort into this book. We certainly aimed to please. Both authors attend Flash conferences, answer forum replies, and deal face-to-face with students. These circumstances have given us years of direct feedback, and the lion's share of that input is positive. We often hear things like, "Wow, the way you worded that makes total sense! *Now* I finally get it!" As it happens, the progression we used in this book -- from vocabulary to examples to anecdotes -- matches the laid-back approach we use in those other venues. Naturally, I'm bummed to hear it doesn't click that way for you.
My surprise stems from the particular criticism you levy. We've had other readers wonder aloud where the sample files are (FoundationFlashCS3.com and friendsOfED.com) and object to a handful of errata (also noted on FoundationFlashCS3.com), but the assertion that our communication stills are abysmal is a first. The severity of your rating tells me you're solid on your verdict, so ... I'll just respectfully agree to disagree with you. I do thank you, in any case, for acknowledging that we "obviously have a lot of technical knowledge."
For anyone reading this who's still considering a purchase, I encourage you to head over to the publisher's website, http://www.friendsofed.com/book.html?isbn