Customer Review

13 of 18 people found the following review helpful
3.0 out of 5 stars Monitor went out within 2 weeks, April 7, 2011
This review is from: Acer Aspire One AOD255E-13639 10.1-Inch Netbook (1.66 GHz Intel Atom N455 Processor, 1GB DDR3, 250GB HDD, 3-cell Lithium ion battery, Windows 7 Starter) Diamond Black (Personal Computers)
I really liked this notebook at first. it was very uncomplicated, and I loved that it easily connected to my home wireless network, and I was sailing away fairly quickly.
I really dislike the office 10 starter, but I was planning to install my office 2003 when my external cd drive arrives.
After a couple week's use, I had put it in sleep mode, to return to my project later, but when I tried to "wake it up", nothing happened. After using the power button, I had to use the power button to shut it down manually, and then powered it back up, but nothing came on the monitor. I manually turned it off and on a few times, waiting until it had cooled enough, but though I could hear the motor going when I turned it on, the display was blank; I also didn't hear any of the usual sounds you might hear when booting up. So, I can't be sure what all went wrong, but I wasn't even able to retrieve any of the data I had put on it, nor could I uninstall anything or otherwise remove account information.
Fortunately I had bought it at costco, so I just returned it.
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Showing 1-3 of 3 posts in this discussion
Initial post: Apr 10, 2011 11:07:10 PM PDT
Last edited by the author on Apr 10, 2011 11:15:26 PM PDT
Kirk Whorley says:
Jean this sounds like a bios needed flashed to bring netbook back up. I have worked on these netbooks before (older models) You also do a google search for acer aspire one want turn on and you will find what I'm talking about. http://www.youtube.com/watch?v=iHkGkw9EE8c

In reply to an earlier post on Apr 11, 2011 8:49:36 AM PDT
but how can you get into the setup screen if you can't see anything on the monitor? would you hook up an external monitor?

In reply to an earlier post on Apr 11, 2011 3:17:11 PM PDT
Last edited by the author on Apr 11, 2011 3:18:22 PM PDT
Kirk Whorley says:
Jean this video http://www.youtube.com/watch?v=iHkGkw9EE8c explains in depth how to fix what happened to your netbook. You would need a flashdrive, then you would need to find the bios for your model and download from acer website and follow the instructions provided in link above, that would fix it. Hope this helped you.

**** you don't need a external monitor just watch this video to fix

http://www.youtube.com/watch?v=iHkGkw9EE8c
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