Customer Review

111 of 119 people found the following review helpful
4.0 out of 5 stars WD got it right this time!, April 19, 2010
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This review is from: WD Elements SE 1 TB USB 2.0 Portable External Hard Drive (Personal Computers)
WD does listen to its customers. As proof I give you their new 1TB SE portable hard drive. No nasty bloatware gumming up the works, no unreliable connectivity. Just a plain simple drive that holds a massive amount of data in a suprisingly small unit. See we consumers can make a difference! WD congratulations on recognizing that "the customer is always right" even if it took a while for it to sink in. I'll be buying more WD products again, starting with another one of these.

UPDATE: I have had 2 of these drives for about a month now and decided I could offer more input to those of you trying to decide on a storage solution. We'll start with the CONS: I bought 2 of these drives and felt I had to return 1 because it had a loose usb port on the drive. The mini USB cable fits very snug in this port and perhaps WD over compensated for early reviews that the stability of the cable was a problem. The drive still functioned, but I was uncomfortable with the fact that the port was not solid after several uses. This is why I've changed my rating from 5 to 4 stars. (By the way return through Amazon was simple and pain free.) Now the PROS: I have kept the second drive and it is performing flawlessly. I'm hoping the port issue was just that particular unit, because I REALLY like this drive. The best thing about it is that WD kept it SIMPLE. There is no bloatware, just a vast amount of storage space! I considered Seagate, but all of their portable drives now appear to have a backup bloatware preinstalled and I don't need or WANT that. The WD elements se 1tb drive is perfect for storing my music, pictures and video to bring with me anywhere I go, and it won't fill up any time soon! Finally, it is the SMALLEST 1TB DRIVE I have seen measuring only about 3" x 4.5" x 0.9".
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Showing 1-1 of 1 posts in this discussion
Initial post: Jun 5, 2010 2:38:14 PM PDT
PJ says:
I had the same problem with the USB port on my WD My Book. Not the same product, but I wonder if that isn't a problem. I ended up having to remove the drive from the casing and put the HD into an enclosure because the mini USB port broke off and fell into the casing. And there was no warning, it wasn't really lose at all. Just broke. I was pretty disappointed there and now I'm wondering if that's not an issue with WD products. I love their HDDs, I had one that's been dropped more times that it should have been, from high heights on to the hard ground (I learned my lesson and have kept all my HDDs away from my mom since), and it still works flawlessly. On the other hand, I had a Seagate drive that fell from maybe a foot off the ground on to a pile of soft clothes and fell apart on the inside (could hear the pieces rattling, lost 500gb worth of stuff), so I've pretty much avoided Seagate since. So I trust their drives, I'm just wondering about the casing now.
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