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Customer Review

42 of 48 people found the following review helpful
3.0 out of 5 stars Great for everything but Netflix, February 23, 2012
Verified Purchase(What's this?)
This review is from: Sony BDP-S185 Blu-Ray Disc Player (2012 Model) (Electronics)
With the latest firmware version, much of the "auto shutoff" and many other complaints from earlier poor reviews seem to no longer be valid. There is however a newer problem entirely of Sony's making, and one they seem to have no desire to remedy. It has become a universal complaint across Sony internet products now (seems to have started a few months ago) that Netflix has serious problems during peak hours (6-10 pm central in my case), with it constantly pausing and buffering. Just Google "sony netflix buffering" or check out their forums: [...] to see that, NO it is not a problem with people's networks or even Netflix themselves. It is the fact that Sony pipes everything through their OWN servers, which is why the double sign-up that's been complained about in other reviews. No other device plugged into my network has these problems, and I've tried a Roku, Xbox, numerous PCs, and even another brand Blu-Ray, only the Sony has trouble with Netflix. Seeing as it was my #1 reason for purchasing it, that's why I knock it down 2 stars.

On the plus side it plays Blu-rays and DVDs wonderfully, and other streaming services (Pandora being the other most-used) work well.
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Showing 1-2 of 2 posts in this discussion
Initial post: Jan 2, 2013 6:17:44 AM PST
K. Wilcox says:
My girlfriend received two blu-ray players for Christmas. One was a Samsung and the other was the Sony BDP-S185. Despite reading your review, we returned the Samsung and used that money towards a better TV. Unfortunately, we experienced the same pausing and buffering issue while watching Sons of Anarchy via the Netflix streaming feature. We watched one episode around 8pm EST without problem, but the 2nd episode we watched around 9pm EST was filled with constant pausing and buffering, which was extremely distracting and killed the continuity of the show. I have the player. I've run many speed tests at her place and regularly observe 15+ Mbps download speeds over wireless. You'd expect the wired connection going to the blu-ray player is ATLEAST as fast, if not faster. This is a major disappointment. Unfortunately Sony doesn't seem interested in fixing it so I am going to return the blu-ray player.

In reply to an earlier post on Jan 8, 2013 4:51:08 AM PST
Last edited by the author on Jan 8, 2013 4:52:36 AM PST
Andrew W says:
I purchased this item today and am yet to use it as a Blu-ray/DVD player.

However, I have tried the internet tv; which kept pausing frequently (every few minutes) to buffer on different channels. I checked in the system settings for an update notification, and the system kept telling me it was already up to date.

I noted the software version (number ends in 42) and went to Sony's site and found there is an upgrade (ends in 54). The instructions on the site were easy to follow.

I had to download the upgrade files and burn a disc - but it worked well and now the internet tv is not buffering constantly.

Sony's site: http://esupport.sony.com/US/p/model-home.pl?mdl=BDPS185&LOC=3#/howtoTab
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