14 of 14 people found the following review helpful
Look good, but prone to go bad... quick,
Amazon Verified Purchase(What's this?)
This review is from: Heath/Zenith SL-4144-AZ-A New-England Carriage-Style 150-Degree Motion-Sensing Security Light, Antique Bronze (Tools & Home Improvement)Bought two of these through Amazon about 9 months ago. Both were configured to turn on at sunset and turn off at sunrise. A couple days ago a bulb on one of them went bad. After replacing the bulb with, the fixture no longer works as before. It stays on 100% of the time.
Long story short after tinkering with it for a weekend, I emailed the manufacturer and got a quick response back stating multiple reasons for unit going bad. Coincidentally the email states that a power surge or a bulb failure could permanently damage the unit - something their own support website conveniently fails to mention.
If you buy this product, better make sure a.) your bulbs don't burn out and b.) your power never surges. It looks to me that the company engineers failed to account for those two factors during circuit design.
The only PRO about the product is that it looks better than those other motion sensing units you get at those major home improvement stores.
BTW. The other unit is still working... not sure for how long.
---- 4/24/12 Update ----
After contacting the manufacturer via email and providing the Amazon receipt they shipped two new units. Great customer service! One of the original units is still working as expected.
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Showing 1-2 of 2 posts in this discussion
Initial post: Aug 23, 2013 1:37:42 PM PDT
David Shipp says:
This is not an uncommon issue with motion sensors. Often it simply requires disconnecting the power , during the day, and then reconnecting. this could mean shutting off a circuit breaker, switch, or any other means to shut the power off so it can reset. Many units will stay on if you shut the switch off and on twice. then it needs to be reset to function correctly again.
In reply to an earlier post on Aug 25, 2013 7:10:58 PM PDT
David - I did try resetting the bad unit but did not work - I ended up swapping it with the working unit. The replacement units I received from the factory are (to this day) working fine - including one of the original units. So it is very likely the faulty unit was bad from the start.
Bottom line, would I buy again from this manufacturer...? YES, if they continue to stand behind their product.
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