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Customer Review

75 of 75 people found the following review helpful
3.0 out of 5 stars If your drive is not recognized..., December 12, 2011
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This review is from: WD Blue 320GB Desktop Hard Disk Drive - 7200 RPM SATA 6 Gb/s 16MB Cache 3.5 Inch - WD3200AAKX (Personal Computers)
I purchased several of these drives to use as spares for servers that had the previous generation SATA II 3.0 Gb/sec WD3200AAKS drive. Well as luck would have it, I've had some failures of those old ones and went to replace them, only this drive was not recognized by the computer. After a day of digging, turns out there is a buggy Intel SATA II controller out there in many makes and models of computers that does not properly interact with this particular drive, causing the drive to remain at the 6.0 Gb/sec interface speed and the controller at 3.0 Gb/sec; i.e. no communication possible.

The fix is to place a jumper across pins 5 and 6 which will force the drive to SATA II speeds and make it show up. Unfortunately it doesn't come with any jumpers, so hopefully you have an old computer lying around you can steal one out of.

The same article on WD's site that gave me the fix also said it was possible to perform this fix using a software program they offer called WDSpeed but they refused to give me a copy for some reason and said I had to go buy some jumpers.
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Showing 1-2 of 2 posts in this discussion
Initial post: Jan 18, 2014 8:30:21 AM PST
Gelert says:
Not reliable...failures on 2 of the 5 that I own.

In reply to an earlier post on Jan 18, 2014 8:35:05 AM PST
DH says:
The two that I installed in 2011 have been spinning since that date without either failing. The computer is never turned off.
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