13 of 13 people found the following review helpful
Not new, rediscovering the old wisdom,
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This review is from: It's Your Ship: Management Techniques from the Best Damn Ship in the Navy (Hardcover)
As Yogi said... De ja vu all over again. D. Abrashoff graduated the USN Academy in 1982, I graduated the USAF Academy in 1983, a comtemporary of mine then. Reading his book reminded me of all the things I suffered through my tour of active duty. It also reminded me of the basics I was taught at MY academy. On a theoretical level, nothing new here. On a practical level, this book is a gem, and I have just recommended it to my process improvement team.
The book is packed full of some ones learning on how to implement what a lot of other books explain in theory. The author doesn't plot out checklists, but gives meaningful anecdotes to explain his experience and point he is making. His key points are the chapter headings:
Lead by Example
Communicate Purpose and Meaning
Create a Climate of Trust
Look for Results, Not Salutes
Take Calculated Risks
Go Beyond Standard Procedure
Build Up Your People
Improve Your People's Quality of Life
A key take away for me, and in my experience, it is one thing to "COPY EXACTLY" (stealing an Intel term), it is another to understand the principle. By his examples, he indicates that other ships copied techniques (benchmarking) and improved specific areas of performance (all good), but failed to understand the principles involved. This allowed them to not extend improvements to other areas of their processes. This has been mimiced in business by all the failed initiatives that litter the highway, all good if you pay attention to their design, key assumptions, and core principles.
I though the book was well written, to the point, well illustrated with examples, all expressing key truths (though not new, well done). You can find other books that take each aspect (check the chapters) and dive deep into theory, but if you want a practitioners guide to how to get it done, this is a great book.