7 of 10 people found the following review helpful
Chatpad quality is sub-par!,
Verified Purchase(What's this?)
This review is from: Xbox LIVE 12 Month Gold Starter Kit (Video Game)
We got this in June for my little boy's birthday. We specifically wanted a headset and chatpad for him - the rest was a bonus for us. However, the first one that came had a faulty chatpad that didn't work. I returned it, and Amazon quickly sent a new one out. That one worked - for a while. It's been used for 3 months (my son pretty much stopped playing when school started in September). Now, he tried it again, and it's dead. I am really fed up with the quality of these chatpads...or maybe it's a problem with the particular stock that Amazon is selling...but my return window is closed, I have no warranty information, and to send it back to Amazon now would cost me shipping and get only a "portion" of the original price refunded. He bought this with his birthday money. What a shame. I really expect AT LEAST a year out of something like this. I am not happy at all with this product. If we had purchased this from a brick and mortar store, I would be taking it back today! Update: Spoke with MicroSoft and they say this product has only a 3 month warranty (as do all their accessories). Since we are into our 4th month, they won't replace it - I have to buy a new one. Guess we'll be chatpad-free.