Automotive Deals Best Books of the Month Shop Women's Clothing Learn more Discover it Pink Floyd Fire TV Stick Sun Care Handmade school supplies Shop-by-Room Amazon Cash Back Offer harmonquest_s1 harmonquest_s1 harmonquest_s1  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis Enter for the chance to win front row seats to Barbra Streisand Segway miniPro
Customer Review

25 of 27 people found the following review helpful
1.0 out of 5 stars Very bad luck with this, buy with caution, April 11, 2012
Purchased NAV12 download directly from Norton.com for use on various Macintosh machines. The download and install was completed initially on a new Mac Pro running 10.7.2.

Downloaded and installed cleanly and relatively quickly. Upon launch the Auto-protect toggles were off and when I tried to turn them on was prompted to use LiveUpdate to update files. LiveUpdate was unable to deliver all files completely, some red, some green. Made a few more attempts, no avail. Still was unable to enable Auto-protect and could not even run a quick scan. The scan engine could not be run at all with the constant prompting to run LiveUpdate (over and over and over, ad nauseum).

Worked with Norton tech for over an hour, nothing we tried worked. Finally gave up, they issued a refund for the subscriptions and I uninstalled using Terminal (because I didn't trust the uninstall utility that was bundled in the download). Support from Norton was excellent though, as they always have been in the past with other Norton products we use. This one was a big waste of time, sorry to say. I bought this with the understanding it was 10.7.x compatible, but apparently there are glitches.

Purchase with caution. Never even got to the older machines with this so cannot speak to older Mac OSX issues.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
  [Cancel]


Review Details

Item not available
Reviewer


Location: Colorado

Top Reviewer Ranking: 4,156,415